RN Care Navigator

Connect Care. Guide Families. Make Every Day Count.We are seeking an experienced and compassionate Hospice Clinical Liaison RN to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.Essential ResponsibilitiesReceive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionalsAssess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and familiesEducate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassionComplete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are metServe as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needsMake daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physiciansBuild and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice servicesAbout YouEducationLicensed Registered Nurse with three to five years of hospice experience preferred.BSN with five or more years of hospice experience preferred.ExperienceMinimum of three years of hospice experience required.Prior experience as a discharge planner, case manager, or educator preferred.Licenses and CertificationsCurrent RN license to practice nursing in the state of employment.CPR certification.Valid driver’s license and automobile insurance.Skills and KnowledgeStrong knowledge of hospice care and the unique needs of patients and families.Familiarity with community resources and referral networks.Excellent patient assessment and documentation skills.Ability to supervise staff, coordinate services, and manage programs effectively.Strong communication and interpersonal skills with sensitivity to diverse backgrounds.Personal QualitiesCompassion and sensitivity to the needs of terminally ill patients and their families.Flexibility to manage a variety of tasks and shifting priorities.Professional maturity, collaboration, and tact in working with interdisciplinary teams.Ability to influence and educate referral sources, patients, and families.Demonstrated commitment to patient advocacy and quality care.We OfferBenefits for All Associates (Full-Time, Part-Time & Per Diem):Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance FundAdditional Full-Time Benefits:Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC)Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.Apply Today – Your work can help transform how care is delivered.LegaleseThis is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace