We are seeking an experienced and inspiring Boutique Manager to lead our Panerai Boutique inside Bellusso at The Palazzo. The ideal candidate is a passionate ambassador for high watchmaking, a proven retail leader, and a relationship-driven professional who can cultivate a world-class luxury client experience while driving boutique performance.

This role is an opportunity to lead a high-performing sales team, elevate Panerai’s brand presence, and build meaningful relationships with discerning clientele in one of the most prestigious retail environments in Las Vegas.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and motivate a team of luxury sales professionals to achieve sales targets and KPI performance
• Foster a culture of accountability, positivity, and high performance
• Conduct regular coaching sessions, product training, and performance reviews
• Lead by example in client service, professionalism, and boutique standards

Client Experience & Relationship Building

• Deliver an elevated, personalized client experience consistent with Panerai’s brand heritage
• Build and maintain long-term relationships with high-value clients and collectors
• Oversee client outreach, CRM engagement, and clienteling initiatives
• Represent the Panerai brand as a knowledgeable, passionate ambassador

Business & Sales Performance

• Drive revenue growth through strategic sales leadership and team execution
• Analyze boutique performance, traffic trends, and conversion opportunities
• Develop and execute action plans to maximize sales and productivity
• Partner closely with brand and corporate teams on initiatives and reporting

Operational Excellence

• Oversee daily boutique operations, inventory management, and visual merchandising
• Ensure compliance with brand, security, cash handling, and operational standards
• Maintain impeccable showroom presentation and brand identity
• Support event planning, product launches, and brand activations

Requirements

• 3–5+ years of leadership experience in luxury retail, fine jewelry, or high-end timepieces

• Proven track record of driving team performance and surpassing sales targets

• Strong client relationship and clienteling expertise

• Exceptional communication, presentation, and leadership skills

• Professional, polished presence and high emotional intelligence

• Flexible schedule including evenings, weekends, and holidays

Benefits

• Competitive base salary + performance-based commission
• 401k
• Medical, Vision, and Dental
• Paid Vacation