Parts Counter Sales Representative

Bilingual Parts Counter Sales Representative Level 2Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Are you an experienced parts professional who excels in customer service and thrives in a fast-paced, solutions-driven environment? Mustang Cat is hiring a Bilingual Parts Counter Sales Representative Level 2 to deliver expert support and drive results for our valued customers. If you're ready to take your career to the next level with a trusted industry leader, this is your opportunity!We're more than just partswe're the people behind the solutions. Mustang Cat offers:Steady Work + Job Stability Build your career with a respected, established companyWork-Life BalanceTuition ReimbursementClear Career Growth PathFull Benefits Package Medical, Dental, Vision401(k) with Employer MatchPaid Time Off & HolidaysAs a Level 2 Counter Representative, you'll take the lead in providing advanced parts supportserving as the go-to resource for customers and internal teams. You'll use your experience and technical knowledge to ensure accuracy, efficiency, and exceptional service.Responsibilities include:Engage customers at the counter, over the phone, and by email to provide expert-level parts supportIdentify, quote, and sell the correct parts based on customer needs, equipment models, or technical specificationsProactively suggest related products and upsell opportunities to maximize sales potentialCheck pricing, availability, lead times, and shipping options in real timeProcess orders accurately and ensure timely fulfillmentPartner with other internal departments to meet and exceed customer expectationsAssist in training or mentoring new team members as neededMaintain a professional, organized, and safe workspaceWhat We're Looking For:High school diploma or equivalent5+ years of experience in parts sales, automotive, heavy equipment, or a related fieldStrong mechanical knowledge and understanding of equipment or machineryCustomer-focused with a sales-first mindset and professional communication skillsComfortable using parts look-up systems, inventory software, and modern business applicationsSelf-motivated, reliable, and efficient in a fast-paced, team-oriented environmentBilingual (English/Spanish) preferredAdditional Helpful Skills:Experience using CAT systems or similar parts platformsBackground in heavy equipment, diesel, construction, or industrial parts salesAbility to support team members and lead by example in customer interactionsStart your next chapter with Mustang Cat as a Bilingual Parts Counter Sales Representative Level 2 and play a key role in helping customers keep their operations running strong. Apply today and let's talk!