• Patient Interaction: Greeting patients, checking them in/out, collecting payments, scheduling appointments, and handling patient statement calls/emails.
• Administrative Tasks: Maintaining a tidy front office, preparing/scrubing patient charts, auditing check-out documents, reviewing appointments, and scanning documentation for billing and medical purposes.
• Financial Duties: Establishing payment plans (with approval), posting patient payments, and reconciling daily deposits.

Required skills and abilities:

• High level of customer service.
• Strong problem-solving abilities.
• Ability to multi-task and work in a fast-paced environment.
• Proficiency with eClinical Works EMR platform.
• Computer and telephone skills, with a minimum typing speed of 45 wpm.
• Ability to walk through various departments and lift up to 25 lbs.
• Maintenance of patient and staff confidentiality (HIPAA and FERPA).

The job is performed in an office environment and may involve stressful interactions. The document also includes a job description acknowledgment form for the "Check Out/Scheduling Associate" position, which outlines the employee's understanding of their duties and responsibilities.