Patient Access Representative

Patient Access RepresentativeWe are seeking a Patient Access Representative to ensure every patient encounter begins with accurate registration and verified insurance information for our client. This position is a full-time, direct hire opportunity based onsite in Philadelphia, PA. The role registers patients for inpatient, outpatient, and emergency department encounters, verifies eligibility, benefits, and authorization requirements, and collects payments at the point of service.This role is well aligned for a service oriented professional who thrives in a high volume clinical setting and understands the link between accurate registration and downstream billing performance. The ideal candidate brings a steady, detail-focused approach, works directly with patients, families, and clinical staff as an individual contributor, and makes sure every encounter begins with complete and verified information.Responsibilities:Register patients for inpatient, outpatient, and emergency department encounters with accuracy and efficiencyVerify insurance eligibility, benefits, and authorization requirements using electronic verification toolsCollect copays, deductibles, and outstanding balances at the point of serviceScreen patients for financial assistance programs and connect them with appropriate resourcesEnsure all required consent forms, identification, and compliance documents are obtained and scannedCommunicate with clinical and billing teams to resolve registration discrepancies in real timeMaintain compliance with HIPAA, EMTALA, and organizational policies during all patient interactionsSupport scheduling, pre-registration, and insurance follow-up activities as assignedProcess patient demographic and insurance updates accurately in the registration systemQualifications:High school diploma or GED required; associate degree in healthcare administration preferredMinimum of 1 to 2 years of patient registration, front desk, or customer service experience in a healthcare settingFamiliarity with insurance verification, eligibility systems, and basic medical billing conceptsWorking knowledge of HIPAA privacy regulations and patient rightsExperience with Epic, Cerner, or similar EHR/registration platforms preferredBilingual (English/Spanish) is a strong plusSchedule:Full-time positionOnsite in Philadelphia, PAMonday through Friday, standard business hours (Eastern Time)40 hours per weekSalary Range: The salary range for this position is approximately $38,000 $46,000 annually ($18.27 $22.12 per hour), based on experience and qualifications.Interview Process: Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.Equal Opportunity Employer: TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.