Position Details
Patient Account Representative Apply
Job Description
Job Description
Benefits:
This is a full-time position available for immediate hire. The company is a reputable third-party medical billing firm providing billing and consulting services to clients across multiple provider specialties. Please submit your resume ONLY if you meet the requirements outlined below. Resumes that do not align will not be considered or retained.
Patient Account Representative
Qualified applicants must have a minimum of two years of experience in a healthcare call center, medical office, or medical billing environment. Experience handling high call volumes and working with multiple provider specialties is strongly preferred. Familiarity with medical billing systems or EHR platforms is a plus.
Significant exposure to the following areas is required:
Effective coordination and timely communication with management and team members is required. As we operate in small teams, the ability to work well with others is absolutely necessary.
- Flexible schedule
- Health insurance
- Paid time off
This is a full-time position available for immediate hire. The company is a reputable third-party medical billing firm providing billing and consulting services to clients across multiple provider specialties. Please submit your resume ONLY if you meet the requirements outlined below. Resumes that do not align will not be considered or retained.
Patient Account Representative
Qualified applicants must have a minimum of two years of experience in a healthcare call center, medical office, or medical billing environment. Experience handling high call volumes and working with multiple provider specialties is strongly preferred. Familiarity with medical billing systems or EHR platforms is a plus.
Significant exposure to the following areas is required:
- Inbound and outbound patient calls
- Insurance-related inquiries
- Patient demographic updates
- Basic insurance eligibility explanations
- Payment inquiries and patient balances
- Customer service and issue resolution
- Documentation of call activity in billing systems
- Answering and managing a high volume of inbound calls
- Responding to patient questions regarding billing statements, balances, and payments
- Communicating professionally with insurance carriers, provider offices, and internal billing teams
- Routing calls and issues appropriately to billing, A/R, or management when needed
- Documenting all interactions accurately and thoroughly
- Maintaining patient confidentiality and HIPAA compliance
Effective coordination and timely communication with management and team members is required. As we operate in small teams, the ability to work well with others is absolutely necessary.
