Patient Account Representative (Biller/Collections Experience)
Location: Upland, CA 91786
Schedule: Dayshift
Pay Rate: $23.00/hr.

Key Responsibilities:

• Oversee the complete patient account lifecycle, ensuring accurate billing, timely collections, and efficient claim follow-up.
• Provide exceptional customer service to patients and resolve billing inquiries in a professional and timely manner.
• Reconcile payments and adjustments to ensure accurate account balances.
• Review and manage correspondence related to claims, payments, and adjustments.
• Follow up on outstanding claims to ensure timely resolution and reimbursement.
• Maintain compliance with regulatory requirements, department standards, and KPIs.
• Work collaboratively with internal teams to address and resolve billing and collection issues.

Qualifications:

• Previous experience in billing and collections, preferably in a healthcare setting (Hospital/Clinic).
• Strong knowledge of insurance policies, claims processing, and reimbursement procedures.
• Proficient in relevant software and systems used for billing and account management.
• Can provide 2 professional references