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Patient Care Coordinator I - Proton Therapy - Per Diem

  • ... Fred Hutchinson Cancer Center
  • ... Seattle, Washington, United States
  • ... Full time
  • ... Salary: 40.09 per hour
  • Posted on: Feb 01, 2024
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Patient Care Coordinator I - Proton Therapy - Per Diem   

JOB TITLE:

Patient Care Coordinator I - Proton Therapy - Per Diem

JOB TYPE:

Full-time

JOB LOCATION:

Seattle Washington United States

No

JOB DESCRIPTION:

Responsibilities
  • Schedules all patient appointments related to treatment within Fred Hutch as well as outside consults and referrals and communicates schedule directly to patients. Coordinates scheduling with other departments to ensure efficient patient flow.
  • Works closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, provide information, and follow up.
  • Update patient and caregiver contact information in EHR when needed.
  • Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
  • Manages and prioritizes scheduling requests.
  • Recognizes emergency situations and initiates correct code procedures.
  • Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
  • Assists with the training of new staff
  • Update/block provider templates for just in time needs
  • Triage calls from referring physicians, patients, family members, and others wishing to access care at Fred Hutch.
  • Collects and enters patient demographic and insurance information and enters into registration databases.
  • Assists with the financial clearance process as necessary
  • Coordinates Commercial Cell Therapy Portal Access (IMTX)
  • Distributes work to the Program Assistant and/or Patient Care Coordinator Assistant as appropriate
Qualifications

Required:
  • High school graduate or equivalent
  • Ability to work independently, organize, and prioritize concurrent responsibilities and demand
  • Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
  • Proficient in the use of word processing (MS Word), email, and data entry in a Windows-based environment
  • Demonstrated customer service skills
  • Ability to solve complex problems and meet patient needs
  • Ability to work in a high pressure, deadline oriented, and complex health care environment
  • Ability to review work to identify and eliminate errors and omissions
  • Active listening skills.
  • Ability to build relationships while maintaining appropriate boundaries.
  • Coping skills.
  • Ability to identify and triage issues appropriately.
  • Attention to detail to ensure scheduling accuracy.
Preferred:
  • Bachelor's degree (BA or BS)
  • Minimum of 2 years of experience in a patient care setting preferred
  • Experience with Epic or other scheduling and registration software
A describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $28.16 to $40.09, which includes the per diem differential, and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees access to a retirement savings plan, an employee assistance program, and paid sick leave (1 hour for every 30 hours worked).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.

Fred Hutchinson Cancer Center

Position Details

POSTED:

Feb 01, 2024

EMPLOYMENT:

Full-time

SALARY:

40.09 per hour

SNAPRECRUIT ID:

S-1707128730-ca97327a95f1774924956cbfc03fa2f7

LOCATION:

Washington United States

CITY:

Seattle

Job Origin:

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Responsibilities
  • Schedules all patient appointments related to treatment within Fred Hutch as well as outside consults and referrals and communicates schedule directly to patients. Coordinates scheduling with other departments to ensure efficient patient flow.
  • Works closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, provide information, and follow up.
  • Update patient and caregiver contact information in EHR when needed.
  • Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
  • Manages and prioritizes scheduling requests.
  • Recognizes emergency situations and initiates correct code procedures.
  • Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
  • Assists with the training of new staff
  • Update/block provider templates for just in time needs
  • Triage calls from referring physicians, patients, family members, and others wishing to access care at Fred Hutch.
  • Collects and enters patient demographic and insurance information and enters into registration databases.
  • Assists with the financial clearance process as necessary
  • Coordinates Commercial Cell Therapy Portal Access (IMTX)
  • Distributes work to the Program Assistant and/or Patient Care Coordinator Assistant as appropriate
Qualifications

Required:
  • High school graduate or equivalent
  • Ability to work independently, organize, and prioritize concurrent responsibilities and demand
  • Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
  • Proficient in the use of word processing (MS Word), email, and data entry in a Windows-based environment
  • Demonstrated customer service skills
  • Ability to solve complex problems and meet patient needs
  • Ability to work in a high pressure, deadline oriented, and complex health care environment
  • Ability to review work to identify and eliminate errors and omissions
  • Active listening skills.
  • Ability to build relationships while maintaining appropriate boundaries.
  • Coping skills.
  • Ability to identify and triage issues appropriately.
  • Attention to detail to ensure scheduling accuracy.
Preferred:
  • Bachelor's degree (BA or BS)
  • Minimum of 2 years of experience in a patient care setting preferred
  • Experience with Epic or other scheduling and registration software
A describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $28.16 to $40.09, which includes the per diem differential, and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees access to a retirement savings plan, an employee assistance program, and paid sick leave (1 hour for every 30 hours worked).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.

Fred Hutchinson Cancer Center

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