Patient Coordinator | South River Rehab and Performance | Full-Time | Location: Staunton

At South River, we are dedicated to enhancing the patient experience by providing outstanding care and efficient service. As a Patient Coordinator, you will serve as the front-line representative, ensuring smooth operations and a welcoming environment for all patients. Your role is crucial in coordinating patient appointments, managing records, and facilitating communication between patients and healthcare providers.

Key Responsibilities:

• Welcome and assist patients during their visit, ensuring exceptional customer service.
• Manage scheduling of patient appointments and follow-ups.
• Verify insurance information and process necessary authorizations.
• Maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations.
• Provide information to patients regarding services, treatment processes, and insurance inquiries.
• Collaborate with clinical staff to support patient care and address any issues that may arise.

Requirements

Qualifications:

• High school diploma or equivalent is required; an associate's degree in healthcare administration is preferred.
• Previous experience in a medical office or healthcare setting is a plus.
• Strong knowledge of insurance processes and familiarity with electronic medical records (EMR) systems.
• Excellent organizational and communication skills.
• Ability to work effectively in a team-oriented and fast-paced environment.
• Proficiency with computers and office software.

Join South River in making a positive impact on our patients' experiences by providing compassionate and efficient care every day!

Benefits

Why South River Rehab and Performance?

We’re more than a workplace, we’re a team that supports your goals: 

• Competitive compensation with performance-based bonuses that reward your outcomes 

• Flexible scheduling to support work-life balance 

• Career advancement and professional growth 

• Full benefits: medical, dental, vision, and 401(k) with match 

• Generous PTO, paid holidays, and company-paid life insurance 

• Supportive, clinician-led team culture 

• Additional perks: parental leave, employee rewards, discounts, and recognition programs 

Ready to advance your healthcare career in a supportive setting? Apply today and join a community that values you.

South River Rehab and Performance is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.