Patient Financial CounselorSchedule: Full-time Pay: $19.49 - $19.82/hr DOEMake a lasting impactone community at a time. One Health is seeking a Patient Financial Counselor who is compassionate, detail-oriented, and committed to supporting patients through financial conversations, assistance programs, and billing navigation. If you excel at communication and enjoy helping others feel informed and supported, this could be the perfect role for you!What You'll Do:Serve as a welcoming first point of contact, meeting with patients in person or virtually to address billing questions, payment plans, financial concerns, and insurance benefits.Assist patients with SFDP applications and renewals; process, track, and update applications in the EHR while communicating status, requirements, and next steps.Identify past-due accounts and coordinate financial solutions such as payment plans, hardship options, and collections processes, including generating letters and submitting accounts to agencies.Collaborate across departments and provide staff guidance on SFDP, collections, and financial policies.Protect patient confidentiality by safeguarding all financial and medical information in compliance with HIPAA.Support performance improvement, compliance, and risk-management activities while promoting a positive, patient-centered experience aligned with One Health's mission.What We're Looking For:Strong communication and documentation skillsStrong customer service mindset with empathy and professionalismAbility to manage multiple priorities independentlyHigh attention to detail and accuracyRequirements:License: Valid Driver's LicenseEducation: High school diploma or GEDExperience: Computer skillsPreferred: 2 yrs experience in healthcare billing, financial counseling, or patient servicesFamiliarity with collections and insurance verification processesExperience working in healthcareBenefits:Health, dental, and vision insuranceDiscounted care for employees and familyRetirement plan with employer matchPaid holidays and generous PTOSupportive, mission-driven team environmentAbout One Health: One Health is a non-profit Federally Qualified Health Center (FQHC) serving rural communities across Montana and Wyoming. We provide integrated medical, behavioral health, community health, pharmacy, dental, and public health services to ensure accessible, compassionate care for all.Equal Opportunity Employer: One Health prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Ready to make a difference? Apply today and help us build healthier communitiesone connection at a time.