Patient Services Representative

Join Our Team as a Patient Service RepresentativeAt ChesPenn Health Services, we believe that every patient deserves compassionate, respectful, and culturally sensitive care. As a Patient Service Representative, you'll be the welcoming face of our community health centers, helping patients access the care they need with dignity and efficiency.Qualifications:High school diploma or equivalent requiredExperience in healthcare or customer service preferredFamiliarity with EMR systems and front desk operations a plusStrong communication and organizational skillsAbility to work in person across ChesPenn locations in Delaware CountyBilingual skills are a plusWhy You'll Love Working Here:Health, Dental, Vision100% Employer Paid Life and LTD InsuranceGenerous Paid Leave (vacation, personal and sick leave)Tuition Reimbursement401(k) and Roth IRA Retirement Accounts with Employer ContributionEmployee Assistance ProgramWho You Are:A clear and empathetic communicator who enjoys helping othersA detail-oriented multitasker who thrives in a busy front office settingA team player who contributes to a positive and respectful work environmentCommitted to providing excellent service to patients from diverse backgroundsWhat You'll Do:Greet and check in patients with professionalism and warmthSchedule appointments and manage patient flow efficientlyVerify insurance information and assist with registration and billing processesAnswer phones, respond to inquiries, and provide accurate informationMaintain confidentiality and comply with HIPAA regulationsSupport clinical staff by coordinating patient needs and documentationUse EMR systems to update patient records and manage communicationsPhysical demands:Moderate physical effort in carrying papers, forms, supplies and equipment.Work environment:The primary work environment is a busy multi-cultural ambulatory care setting. There is routine exposure to infectious diseases and blood borne pathogens.ChesPenn is an Equal Opportunity Employer: Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.