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Patient Technology Support Specialist

  • ... Oregon Health & Science University
  • ... Portland, Oregon, United States
  • ... Full time
  • ... Salary: 36.37 per hour
  • Posted on: Feb 03, 2024

Patient Technology Support Specialist   

JOB TITLE:

Patient Technology Support Specialist

JOB TYPE:

Full-time

JOB LOCATION:

Portland Oregon United States

No

JOB DESCRIPTION:

Department Overview:

OHSU is proud to be designated a Magnet hospital by the American Nurses Credentialing Center. Just 9 percent of U.S. healthcare organizations hold this designation. We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted mission that strives for excellence within the OHSU Culture.


OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization:

  • Medical, dental and vision coverage at low or no cost to employees
    • Covered 100% for full-time employees and 88% for dependents
  • Several retirement plans to choose from! Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b)
  • Up to 200 hours (equal to 25 full days) a year of paid time off
  • 96 hours of sick leave a year (prorated for part-time employees)
  • Commuter subsidies
  • Tuition reimbursement
  • Access to group life insurance, disability insurance and other supplemental benefits
  • Annual Raises
  • Employee discounts to local and major businesses
  • Childcare service discounts
  • Growth/Development Opportunities
We want you, apply and work with us today! https://www.ohsu.edu/

Patient Technology Specialist (PTS) manages therapeutic gaming systems for Doernbecher Childrens Hospital Child Life department. The PTS will troubleshoot, maintain and update gaming technology for the Child Life department. The PTS will work collaboratively with the multidisciplinary team to facilitate therapeutic gaming experiences for patients and siblings.

The Patient Technology Specialist must have experience working with kids, teens and families. The PTS must have a high comfort level working with patients and families of all ages and abilities. The PTS must have effective communication skills and the ability to work collaboratively with the interdisciplinary teams within the hospital.
Function/Duties of Position:
  • Work collaboratively with interdepartmental staff to maintain all child life gaming technology.
  • Investigate, acquire and implement new technologies as funding is available to do so.
  • Develop and implement adaptive technologies as funding allows.
  • The Patient Technology Specialist will provide gaming experiences for patients and families in Doernbecher Childrens Hospital (9S, 9N, 10N, 10S, 10C and ED) in the respective playrooms as warranted and at bedside.
  • The PTS will assist OT, PT, and Child Life with therapeutic interventions using VR, gaming and adaptive technologies.
  • Develop and implement quality improvement project to highlight the therapeutic benefit of gaming in the DCH Pediatric ED.
  • Educate CL Staff on how to use video gaming technology/systems.
  • This includes one on one and group presentations to child life and multidisciplinary staff.
  • Administrative Duties
    • Participates in training/continuing education
    • Participates in networking events
    • Communicates effectively in writing and verbally with OHSU staff, community partners and donors.
    • Develops and maintains liaisons with community donors.
    • Completes OHSU mandatory trainings.
Required Qualifications:
  • An Associates degree in computer science or related field;
  • OR Two years of computer support experience;
  • OR An equivalent combination of training and/or experience.
  • Technical expertise with gaming systems, gaming technology and computer technology.
  • Experience working with kids, teens and families.
  • Ability to establish and maintain professional conduct with hospital staff, family members, and community partners.

  • Ability to work collaboratively with interdisciplinary teams &community partnerships.

  • Comfortable working with patients and families of all ages and abilities.

  • Effective written and verbal communication skills.

  • Organization skills: develop, implement and maintain current technologies and community partnerships.
  • Ability to: trouble shoot, maintain gaming systems develop ongoing maintenance plan for child life gaming technology.
  • Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole
  • Must be able to perform the essential functions of the position with or without accommodation
Additional Details:
Pay Range: $26.90 - $36.37 per hour
  • Able to work with acutely, chronically and terminally ill patients in a pediatric hospital environment.
  • Able to lift up to 50 lbs. Able to, push supply cart and bend. Able to stand up to 2 hours or more.
All are welcome: Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

Position Details

POSTED:

Feb 03, 2024

EMPLOYMENT:

Full-time

SALARY:

36.37 per hour

SNAPRECRUIT ID:

S-1707248360-b49ddd576d0d1760d341519a609970b3

LOCATION:

Oregon United States

CITY:

Portland

Job Origin:

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Department Overview:

OHSU is proud to be designated a Magnet hospital by the American Nurses Credentialing Center. Just 9 percent of U.S. healthcare organizations hold this designation. We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted mission that strives for excellence within the OHSU Culture.


OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization:

  • Medical, dental and vision coverage at low or no cost to employees
    • Covered 100% for full-time employees and 88% for dependents
  • Several retirement plans to choose from! Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b)
  • Up to 200 hours (equal to 25 full days) a year of paid time off
  • 96 hours of sick leave a year (prorated for part-time employees)
  • Commuter subsidies
  • Tuition reimbursement
  • Access to group life insurance, disability insurance and other supplemental benefits
  • Annual Raises
  • Employee discounts to local and major businesses
  • Childcare service discounts
  • Growth/Development Opportunities
We want you, apply and work with us today! https://www.ohsu.edu/

Patient Technology Specialist (PTS) manages therapeutic gaming systems for Doernbecher Childrens Hospital Child Life department. The PTS will troubleshoot, maintain and update gaming technology for the Child Life department. The PTS will work collaboratively with the multidisciplinary team to facilitate therapeutic gaming experiences for patients and siblings.

The Patient Technology Specialist must have experience working with kids, teens and families. The PTS must have a high comfort level working with patients and families of all ages and abilities. The PTS must have effective communication skills and the ability to work collaboratively with the interdisciplinary teams within the hospital.
Function/Duties of Position:
  • Work collaboratively with interdepartmental staff to maintain all child life gaming technology.
  • Investigate, acquire and implement new technologies as funding is available to do so.
  • Develop and implement adaptive technologies as funding allows.
  • The Patient Technology Specialist will provide gaming experiences for patients and families in Doernbecher Childrens Hospital (9S, 9N, 10N, 10S, 10C and ED) in the respective playrooms as warranted and at bedside.
  • The PTS will assist OT, PT, and Child Life with therapeutic interventions using VR, gaming and adaptive technologies.
  • Develop and implement quality improvement project to highlight the therapeutic benefit of gaming in the DCH Pediatric ED.
  • Educate CL Staff on how to use video gaming technology/systems.
  • This includes one on one and group presentations to child life and multidisciplinary staff.
  • Administrative Duties
    • Participates in training/continuing education
    • Participates in networking events
    • Communicates effectively in writing and verbally with OHSU staff, community partners and donors.
    • Develops and maintains liaisons with community donors.
    • Completes OHSU mandatory trainings.
Required Qualifications:
  • An Associates degree in computer science or related field;
  • OR Two years of computer support experience;
  • OR An equivalent combination of training and/or experience.
  • Technical expertise with gaming systems, gaming technology and computer technology.
  • Experience working with kids, teens and families.
  • Ability to establish and maintain professional conduct with hospital staff, family members, and community partners.

  • Ability to work collaboratively with interdisciplinary teams &community partnerships.

  • Comfortable working with patients and families of all ages and abilities.

  • Effective written and verbal communication skills.

  • Organization skills: develop, implement and maintain current technologies and community partnerships.
  • Ability to: trouble shoot, maintain gaming systems develop ongoing maintenance plan for child life gaming technology.
  • Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole
  • Must be able to perform the essential functions of the position with or without accommodation
Additional Details:
Pay Range: $26.90 - $36.37 per hour
  • Able to work with acutely, chronically and terminally ill patients in a pediatric hospital environment.
  • Able to lift up to 50 lbs. Able to, push supply cart and bend. Able to stand up to 2 hours or more.
All are welcome: Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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