PATIENT THROUGHPUT COORDINATOR (24HRS/WEEK, DAY SHIFT)

OverviewThe Patient Throughput Coordinator (PTC) collaborates with nursing and leadership, and other support departments to manage patient throughput, capacity, length of stay, and quality of care. The PTC works with nursing units and leaders to identify best available bed placement at the time of request given patient needs, staffing resources, level of care requirements, and throughput goals. To facilitate the throughput of all patients the PTC reviews and plans for all scheduled and unscheduled admissions, monitors discharges, coordinates transfer-in requests, and escalates care barriers.Essential DutiesPatient Flow CoordinationMonitor hospital capacity and patient flow in real time, proactively identifying and addressing barriers that impact admissions, transfers, and discharges.Facilitate and coordinate all patient admissions and transfers.Collaborate with nursing leadership to ensure appropriate patient placement.Prioritize admissions based on acuity, capacity, and organizational needs.Anticipate throughput challenges and implement real-time solutions to maintain patient flow.Admission & Discharge OversightCoordinate direct admissions and transfers from internal and external sources.Ensure discharge readiness through ongoing assessment and collaboration with the interdisciplinary team.Identify and escalate barriers to timely discharge, including delays related to clinical readiness, transportation, placement, or pending diagnostics.Quality ImprovementRegularly conduct retrospective and real-time chart audits reflective of organizational goals.Identify real-time documentation gaps and collaborate with nursing to correct.Participates in continuous quality, performance, and outcome assessment and improvement initiatives to ensure the improvement of care management/care coordination and available clinical and social support services.Interdisciplinary CollaborationCollaborate with interdisciplinary teams including physicians, case management, therapy services, and ancillary departments to ensure effective communication and coordination of patient care and discharge planning.Participate in daily throughput or bed huddles and provide real-time updates on capacity, pending admissions, and discharge status.Communicate proactively to align patient placement, readiness, and resource availability.Operational EfficiencySupport achievement of key organizational metrics, including length of stay (LOS), discharge before noon, ED boarding time, and bed turnaround time.Utilize data, dashboards, and rounding insights to identify trends and opportunities for improvement.Recommend and support implementation of process improvements to enhance throughput.Clinical SupportProvide direct patient care support as needed.Ensure compliance with regulatory and organizational standards during transitions of care.Reinforce patient and family education related to discharge instructions when appropriate.Support Central Monitoring Unit (CMU) with EKG interpretation and monitoring as needed.Required Education/Licensure:Graduate of an accredited school of nursing (BSN preferred)Current Registered Nurse (RN) license in state of practiceBLS requiredACLS or EKG competency upon completion of orientationRequired ExperienceMinimum 2-3 years of acute care nursing experience requiredExperience in charge nurse, throughput, bed management, or case management roles preferredStrong clinical judgment and prioritization skillsAdvanced communication and interdisciplinary collaborationAbility to manage multiple competing priorities in a fast-paced environmentSystems thinking with a focus on patient flow and operational efficiencyProblem-solving and critical thinking skillsThis job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.Our Commitment To YouRiverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so your journey at and away from work is remarkable. Our Total Rewards package includes:CompensationBase compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift differential, on-callOpportunity for annual increases based on performanceBenefits - .5 To 1.0 FTEPaid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityHealth Savings and Flexible Spending Accounts for eligible health care and dependent care expensesDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance ProgramBenefits - .001 To .49 FTEPaid Leave Hours accrued as you workExposureEmployee Health Requirements:Chemicals: Refer to MSDS SheetsVideo Display Terminals: ExtremeBlood and Body Fluids: Minimal potential due to very restricted direct patient contact.TB or Airborne Pathogens: Minimal potential due to very restricted direct patient contact.Sensory Requirements (speech, Vision, Smell, Hearing, Touch)Speech: Required to communicate with physicians, patients, staff and hospitals.Vision: Needed to see MIS display, graphic lines for documentation, read printouts of reports, names on charts and forms.Smell: Needed for electrical/fire safety, detect presence of ETOH on patients and visitors.Hearing: Needed for telephone communication, hear intercom system from patient rooms and front door.Touch: Required to manipulate and operate office equipment and tools.Activity/Lifting RequirementsPercentage of time during the normal workday the employee is required to:Sit: 68%Twist: 10%Stand: 20%Crawl: 0%Walk: 10%Kneel: 2%Lift: 5%Drive: 2%Squat: 5%Climb: 1%Bend: 5%Reach above shoulders: 2%The weight required to be lifted each normal workday according to the continuum described below:Up to 10 lbs: FrequentlyUp to 20 lbs: OccasionallyUp to 35 lbs: OccasionallyUp to 50 lbs: Not RequiredUp to 75 lbs: Not RequiredUp to 100 lbs: Not RequiredOver 100lbs: Not requiredDescribe And Explain The Lifting And Carrying RequirementsCarry records from place to place, waist high approx 10-15'.Lift supplies from floor to cabinets, about 3-4'.Lift/carry supplies from utility rooms to counter and office.Carry stacks of chairs waist high approx 5-15'.In an emergency, could be required to carry a fire extinguisher down/up 3 flights of stairs and several hundred yards.Maximum consecutive time (minutes) during the normal workday for each activity:Sit: 120Twist: 10Stand: 30Crawl: 0Walk: 10Kneel: 5Lift: 2Drive: 0Squat: 5Climb: 1Bend: 15Reach above shoulders: 2Repetitive Use Of Hands (Frequency Indicated)Simple grasp up to 10 lbs.Normal weight: 5- 10 lbs-occasionallyPushing and pulling normal weight: 5-100lbs occasionally.Fine Manipulation: Writing and computer keyboard.Repetitive use of foot or feet in operating machine control:NoneEnvironmental Factors And Special HazardsEnvironmental Factors (Time Spent):Inside hours: 8Outside hours: 0Temperature: Normal RangeLighting: AverageNoise levels: AverageHumidity: DryAtmosphere: OdorsSpecial Hazards: Radiation, ChemicalChemical -drugs/work with patients receiving chemotherapy-Explosive-oxygen; Radiation-cesium implants and radioactive iodine therapy direct radiation for radiology equipment; mechanical- use of Hoover lift bed scales, motorized wheelchairs, bathtub lift chair.Protective Clothing Required: As required for chemotherapy or in cases of isolation, i.e. gloves, gowns, masks, goggles.Pay RangeUSD $37.54 - USD $50.29 /Hr