Pawn Associate

Sales/Loan AssociateJoin the Sunbelt Pawn Team! We are looking for a motivated and customer-focused Sales/Loan Associate to join our growing team. As a pawnbroker, you'll play a key role in assisting customers with buying, selling, and loaning on a wide range of merchandise -- from electronics and jewelry to tools and musical instruments. This role operates within established guidelines to ensure accurate, compliant, and efficient service at all times.Key Responsibilities:Greet and assist customers in a courteous and professional manner, building rapport with every guestEvaluate and appraise merchandise presented for pawn loans or outright purchaseProcess pawn loans, extensions, redemptions, and forfeitures in compliance with OCCC regulationsAccurately complete all required documentation, including Form 4473 for firearm transactionsMaintain knowledge of current market values for jewelry, electronics, tools, firearms, and other merchandiseMaintain product displays and merchandise organization on the sales floorEducate customers on product features and store policiesProcess cash transactions and maintain an accurate cash drawerAdhere to all company policies, loss prevention procedures, and regulatory requirementsReport any compliance concerns, discrepancies, or incidents to management promptlyRequirements:Retail or customer service experience preferred (pawn or jewelry experience is a plus)Strong communication and negotiation skillsBasic computer and math skillsAbility to multitask and work in a fast-paced environmentMust be dependable, honest, and a team playerBilingual (English/Spanish) is a plusBenefits:Competitive hourly wage + performance bonusesDental, health, and vision insurancePaid time offFriendly, supportive team environment