Payroll Specialist

Location: Indianapolis, IN (Northside, 100% On-site)

Job Type: Full-time, Permanent

Job Summary

We are seeking an experienced, fast paced HRO Payroll Specialist to join our team in Indianapolis. In this Human Resources Outsourcing (HRO) role, you will work fully on-site at our local office to manage end-to-end, high volume multi-client and multi-state payroll operations using iSolved software. The ideal candidate thrives under tight deadlines, juggles competing client priorities with ease, and possesses a deep understanding of varying state and local tax compliance laws.

Key Responsibilities

• Multi-Client Management: Own the full-cycle payroll execution for a diverse portfolio of outsourced client companies, serving as their dedicated payroll expert.
• System Management: Utilize the iSolved platform to accurately input, track, and process payroll, time and attendance, and benefits deductions.
• Multi-State Tax Compliance: Navigate, calculate, and audit complex federal, state, and local tax withholdings across multiple states.
• Client Advisory: Serve as the primary point of contact for clients, resolving payroll discrepancies, explaining wage-and-hour compliance, and delivering exceptional customer service.

Qualifications & Skills

• HRO/Service Bureau Experience: 2-4 years of experience processing payroll specifically with a Human Resource Outsourcing (HRO), ASO, or payroll service bureau environment handling multiple distinct clients.
• Software Requirement: Hands-on experience utilizing iSolved is highly preferred. Experience with other major multi-client systems (such as Prism HR, ADP, Kronos) is also highly valued. Microsoft Office experience is preferred.
• Multi-State Expertise: Proven track record managing payroll across multiple states simultaneously, with a strong grasp of differing state labor laws and overtime rules.
• Work Arrangement: Ability to work full-time on-site in our Indianapolis office.
• Core Competencies: Exceptional multitasking ability, extreme attention to detail, and a consultative client-first mindset.

Benefits & Perks

• Competitive base salary.
• Comprehensive health, dental, vision and life insurance.
• Paid Time off including designated Vacation and Sick Time.
• Paid Holidays.
• 401(k) plan with generous company match.
• Stable, collaborative on-site team environment.
• Clear pathways for professional growth and continuing education certification support.