PC Deployment Technician

This hands-on role with our customer’s PC Support Team requires the following:• Configure, deliver, install, and validate technical equipment as requested• Perform on-site troubleshooting and diagnostics of hardware and software• Identify, research, and resolve technical problems• Communicates information in a timely, accurate and concise manner that fosters a collaborative environment.• Maintains inventory records of hardware and peripherals• Adheres to our customer’s Technology defined standards and policiesDay-to-day responsibilities will require resources to Provides on-site technical support that requires creative problem-solving, using a consultative approach to end users on a variety of issues including but not limited to, computer hardware and software, security and network connectivity. Identifies, researches, resolves technical problems and possesses a thorough understanding of the products or services being offered.Qualifications• AS Degree in Information Sciences and Technology or experience in lieu of degree• 2 years of progressive experience (within a clinical setting, preferred).• Attention to detail and ability to analyze and solve technical problems.• Interpersonal and customer service skills as well as being self-motivated.• Intricate knowledge of the use of mobile devices, networking, personal computers, printers, and computer terminology.• Knowledge of network protocols, computer hardware/software and peripherals.• Must be friendly, courteous, presentable, service-oriented, flexible and enjoy working with all levels of staff.• Must be able to visit multiple business and education locations. (Dependent on employment location)• Exceptional customer service skills.