PD Supervisor

P&D SupervisorFFE is the largest nationwide asset-based temperature-controlled LTL transportation & warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service. We are seeking a P&D Supervisor for our Lemont, IL location.Responsibilities:Ensure proper hand off and execution of assigned plans or loadsAnalyze available equipment, drivers and loadsEstimate loads and trip timesEstablish truck schedules as necessaryEvaluate the operation to promote cost-efficient service and make recommendations for improvementsMonitor current equipment location and statusAdvise Area Managers, Customer Service Representatives, and/or Service Center Manager of delays or issues with after hour deliveries or in the absence of Area ManagerInteract with customers and troubleshoot problems to obtain final resolution as neededRespond quickly and efficiently to changes in drivers, road conditions, or load needs and assist Linehaul Supervisors in re-powering loads and drivers when necessaryEffectively assist the Area Manager and Service Center Manager in the supervision of driversResolve any driver issues or concerns as appropriateRecommend specific disciplinary action for performance or disciplinary problems to the Service Center ManagerResponsible to accomplish other duties that may be assigned on an ad hoc or permanent basis in conjunction with or in addition to these current responsibilitiesRegular and reliable attendance is requiredOther duties as assignedQualifications/Skills:Minimum two years' experience in telephone sales or dispatchModel professional attitude and maintains composure at all timesMust have management experienceAbility to inspire and lead others to attain company goalsIT competent, previous experience with Microsoft Office and the latest software applicationsHighly organized with exceptional follow-through abilitiesStrong verbal/written communicationsHighly motivated, flexible and great attitudeOrganizational skills for planning, decision-making and executing with excellenceSkilled in developing standards and process improvementStrong interpersonal skills with the ability to lead and work within a team structureAbility to learn and build upon industry specific information for future professional growthTransportation Industry experience a plus, but not requiredBenefits We Offer At FFE, we value our employees and are proud to offer a comprehensive benefits package, including:Medical, Dental, and Vision Insurance two medical plan options to fit your needsCompany-Paid Life Insurance $25,000 additional voluntary life and AD&D coverage availableDisability Coverage401(k) Retirement PlanPaid Time Off (PTO) and paid holidaysEmployment is contingent upon passing a background check and drug screen. FFE is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We participate in E-Verify to confirm employment eligibility in the United States.