Responsibilities
Work across teams to understand product requirements, evaluate trade-offs, and deliver solutions needed to build innovative products or services
Advocate for and apply best practices in availability, scalability, operational excellence, and cost management
Manage the automation roadmap and lead technical direction on solutions that influence all People Team solutions
Design and develop large‑scale solutions from scratch, focusing on efficiency, scalability, and maintainability
Build key automations and solutions to optimize People Team services
Work closely with product and engineering teams to integrate AI solutions into our systems
Experience integrating LLM APIs or AI services into production applications
Automate key processes and solutions
Build and deploy efficient, high‑quality solutions and ensure comprehensive testing coverage
Perform regular testing, debugging, and updates to maintain solutions
Lead and mentor junior team members, effectively delegating tasks and ensuring adherence to best practices
Design and develop middleware solutions for chatbot integration, including writing custom code and utilizing APIs to seamlessly connect between systems (e.g., Slack, Workday, Jira, Confluence)
Enable chatbots to automate tasks within Workday, including making changes for employees and building custom automation workflows
Collaborate closely with product and engineering teams to integrate chatbot solutions into existing systems, ensuring smooth functionality and user experience
Required Skills
Experience with backend services or distributed systems
Experience with database design and data modeling
Experience with event‑driven architectures, message queues, pub/sub systems, and asynchronous processing patterns
Experience designing and building RESTful APIs, webhooks, and middleware integrations across multiple systems
Experience with CI/CD pipelines, containerization, and deploying services to cloud environments
Can independently execute medium‑sized features that take a few weeks and multiple PRs to complete
Understands the operational aspects of the system and may participate in incident or hotfix investigation and resolution
Collaborative and works well with others
Excellent interpersonal and influence skills with high attention to detail
Communicates results clearly and effectively, executing both tactically and strategically
Initiates and drives projects to completion with minimal guidance
Experience with Workday integrations and automations
Familiarity with additional tools such as Jira, Confluence, and other cloud‑based services
Good understanding of object‑oriented programming and design concepts
Works independently without existing infrastructure or support
Proven track record of building applications from scratch
Minimum Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent years of experience
3+ years of hands‑on experience with Node.js, TypeScript, and/or Google Cloud Platform (GCP)
Preferred Qualifications
Experience with Java and/or Python
Experience with SQL and/or NoSQL solutions
Experience with JavaScript UI frameworks (e.g., React, Vue.js, or Angular)
Passion for building a rich and innovative user experience
Experience building or supporting applications within an HR technology or People Operations environment
Equal Opportunity
Snap is a proud equal‑opportunity employer. We are committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity or expression, pregnancy, childbirth, breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. We will consider qualified applicants with criminal histories in a manner consistent with applicable law and in accordance with the Fair Chance Ordinances where applicable.
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. The position may be eligible for equity in the form of RSUs.
Zone A (CA, WA, NYC) – base salary range: $157,000–$235,000 annually.
Zone B – base salary range: $149,000–$223,000 annually.
Zone C – base salary range: $133,000–$200,000 annually.
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