Persistent Chat Engineer

Please find a W2 candidate on referral basis. USC, GC, Local candidate with old LinkedIn profile only.

Candidate Type: No Visa Sponsorship Required
Submission Deadline: 10/26/2026
Interview Process: 2 virtual rounds
Client Type: Direct Client (MSP/VMS)

Note:

• To help us achieve faster and more successful submissions for Bank of America requirements, please keep the following priorities in mind:
• Focus on local candidates for all onsite and hybrid positions.
• Give preference to candidates with Bank of America experience, followed by those with other banking/financial services clients, and then strong enterprise environments.
• Avoid profiles with employment gaps of more than 6 months, unless there is a clear and valid explanation.
• Prioritize candidates with stable work history and longer project durations.
• Speed is very important due to the fast-paced MSP/VMS process, so timely submissions are critical.
• Also, please prioritize candidates with established LinkedIn profiles. We generally do not consider candidates whose LinkedIn profiles were created only within the last few years.

Please prioritize candidates with hands-on Mattermost or Rocket.Chat experience hosted on Linux, along with enterprise-level engineering and cloud-based messaging platform experience.

Job Details:

Job Title: Persistent Chat Engineer
Job Location: Charlotte, NC (5 Days Onsite Required)
Job Type: 12+ Months contract

Position Summary

• Persistent Chat Engineer
• Liaison with Security, Operations, Product, Engineering, Architecture and Vendors to manage product lifecycle, fixes, features and enhancements
• Workbook management through Product JIRAs
• Development of low-level designs to meet bank requirements and security demands
• Deployment of low-level environments
• Development of documentation and Hosting of training sessions to support the transition of new services into operations
• Advanced product testing
• Continual ownership for the accuracy and completeness of all technical documentation
• Active participation in review of requirements for technical feasibility
• Represent technical requirements for the deployment of new services
• Participate in regular requirements meetings to groom backlog and agree feature releases
• Ensure all non-Strategic Social and Chat products are decommissioned from Enterprise.

Primary Skill: Agile tools (Jira)

Secondary Skill:

Tertiary Skill Required

Qualifications

• Enterprise Level Engineering (preferably within financial institutions)

Must Have

• Persistent Chat applications such as Mattermost / Rocket Chat hosted on Linux [Must Have]
• Red Hat Certified System Administrator (RHCSA) [Could have]
• MySQL DBA/Development Experience [Could have]
• Exceptional documentation and problem-solving skills
• Tenacity and curiosity are key when developing new products.
• Extensive experience in cloud enabled Instant Messaging platforms (e.g. Symphony, Teams, Slack)
• Experience with the deployment of applications to Mobility frameworks incl. MAM and MDM.
• A team player with the ability to have individual accountability for deliverables
• A clear and unambiguous communicator, (methodical, disciplined, confident, critical thinker).
• Proficient in proactively identifying, mitigating and resolving risk