Personal Lines Risk Advisor

Personal Lines Risk Advisor Job SummaryWe are looking for a Personal Lines Risk Advisor to join our growing company. This position will provide excellent customer service to our clients by assisting them with their personal insurance needs.Provide individualized advice and recommendations to current and prospective clients on the purchase of insurance products-explaining and discussing with clients the advantages and disadvantages of various coverages and coverage options, including costs, risks, and benefits of each.Analyze collected information from current and prospective clients and compare, contrast, and evaluate products and then individualize advice and strategies for each client based upon their current and desired status, risk tolerance, needs, objectives and goalsIdeal candidate must have excellent interpersonal skills along with strong oral/written communication skills, strong problem-solving skills and a high sense of urgency. Our ideal candidate will also exhibit our core values, vision, and code of conduct.Essential Functions:Respond to client questions by providing information in person, over the phone and by emailMeet with current and prospective clients, typically in person or over the phone, and discuss and collect insurance information and needsOwn the client experience model and bonding processMeet compliance standardsManage day to day requestsProcess policy changes and update agency management systemsAttend required trainings and meetingsCollaborate with team members on service needsBack up to claims advocate in assisting with reporting claimsRequirementsDesired QualificationsHigh School Diploma or EquivalentBachelors’ or Associates degree preferredCustomer or Personal Service experience (1-3 years)Experience in the Insurance Industry (1-3 years)License in Property & Casualty a plus but not requiredPhysical Requirements (specific to role)The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing, and working on a computer for extended periods of time)Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, mail, etc.Ability to read standard typed documentsAbility to travel is requiredThe job description describes the general nature and level of work performed in this role. If is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Location: Winona, MNExempt reporting to Personal Lines department managercore hours 8:00-5:00 with flex scheduling after introductory period