Pharmacy Member Services Specialist – CPhT

Pharmacy Member Services Specialist – CPhT – Montvale, NJHealthCare Support is seeking a strategic, client-focused Pharmacy Member Services Specialist – CPhT to join a growing PBM organization. In this role, you’ll provide administrative oversight and case management support. You will ensure timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers.ScheduleMonday–Friday, 8:30 AM–5:00 PMCompensation $50,890 - $63,612 | $24.50–$30.60/hourBenefitsMedical, dental, and vision insuranceMultiple medical plan options, including HSA-eligible plansBenefits effective the 1st of the month following hire401(k) company match: 50% of the first 4% contributed100% immediate vestingPaid Time OffTuition reimbursementShort-term and long-term disabilityBasic Life & AD&D insurance at 2x salaryFSA and HSA optionsDaily Responsibilities : Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesProvide high-quality, consistent, and empathetic support to membersSupport concierge-level services and assist with member-focused projects under pharmacist supervisionRequired Qualifications:Active Pharmacy Technician Certification CPhT2+ years of experience in PBM, MTM call center environment OR 4+ years of hospital/retail pharmacyInterested in being considered?If you are interested in applying to this position, please click Apply Now for immediate consideration.Call: 407.636.5712Schedule a time to connect: https://calendly.com/brandon-schabbel/interviewEmail: Brandon.schabbel@healthcaresupport.com Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.