Pharmacy Technician (Customer Experience) Apply
Full job description
MedQuest Pharmacy is seeking a highly skilled, detail-oriented, customer focused Pharmacy Technician - Customer Experience to join our team. We are a leading compounding pharmacy dedicated to providing customized medication solutions to meet the unique needs of our patients. If you are passionate about pharmacy and have a Certified Pharmacy Technician License, we encourage you to apply.
Responsibilities:
- Effectively uses phone system for the purpose of servicing our patients and providers and communicating with other team members.
- Maintains clean, organized and efficient workstation, appropriately securing PHI and PII.
- Proficient in entering prescription data into computer systems
- Contacts patients regarding new prescription(s) and obtain all pertinent information related to the prescription and health history, such as current medications, medical conditions, drug allergies, and interaction/sensitivity information.
- Processes new orders, refills, and pre-orders, noting all activity in the patient notes field of pharmacy system.
- Demonstrates proficiency in prescription filing for controlled/legend medication (under written date).
Requirements:
- Certified Pharmacy Technician (CPhT) UT license; PTCB certification is a plus
- High school diploma or equivalent
- Excellent reading and writing skills, as well as basic math skills
- Knowledge of and experience with general pharmacy regulations and compliance
- On-site presence, consistent and reliable attendance
- Computer proficiency with MS Office applications, as well as internal use system and programs
- Understanding of HIPAA/HITECH Privacy and Security requirements and internal Notice of Privacy Practices
- Able to successfully prioritize and manage a wide variety of critical and/or time-sensitive job duties
- Strong organizational skills and detail oriented, focus on efficiency and accuracy
- Previous customer service experience preferred, general compounding knowledge a plus
- Professional demeanor and excellent phone skills, comfort with both inbound and outbound customer calls, problem resolution skills
- Able to sit and/or stand at workstation for duration of shift(s)
- Customer service focus, able to build rapport and maintain relations with internal and external customers
- Highly collaborative individual with ability to effectively communicate and work with multiple departments/team members
Join our team and make a difference in the lives of patients who rely on customized medication solutions. Apply today by submitting your resume. We look forward to welcoming you to our team!
For inquiries, please contact:
MSonderstrom@belmarpharma.com
scanova@mqrx.com
dcooper@mqrx.com
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Pharmacy technician experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- North Salt Lake, UT 84054 (Required)
Work Location: In person
