We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose And Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. They operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. Responsibilities Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health. Follow pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment. Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keep patients healthy by offering immunizations and other services at the register and over the phone; and demonstrate compassionate care by solving or escalating patient problems. Complete basic inventory activities, as permitted by law, and as directed by pharmacy leadership: accurately put away medication deliveries and complete cycle counts, returns-to-stocks, waiting‑bin inventories, etc. Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients. Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business. Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, controlled‑substance dispensing and record‑keeping, and to protect patient privacy and security. Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics) where allowable by law and supported by required training and certification. Medication & Immunization Support Complete additional licensure and training requirements to obtain Technician Immunizer status to prepare and administer vaccines. Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions. Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements. Review and collect patient information; track and document for each applicable patient. Monitor and manage vaccine supplies. Required Qualifications Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, and licensure/certification. State‑level licensure and national certification requirements vary by state. Essential Functions Regular and predictable attendance, including nights and weekends. Ability to complete required training within designated time frame. Attention and Focus: Concentrate on a task over a period of time. Pivot quickly from one task to another to meet patient and business needs. Confirm prescription information and label accuracy to ensure patient safety. Customer Service and Team Orientation: Actively look for ways to help people, doing so in a friendly manner. Notice and understand patients’ reactions, and respond appropriately. Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues. Utilize active listening, give full attention, ask questions as appropriate, and avoid interrupting at inappropriate times. Mathematical Reasoning: Use math to solve problems such as determining the total number of tablets, day’s supply, and/or number of full and additional bottles needed to fill a prescription. Problem Resolution: Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options. Physical Demands: Be mobile and remain upright for extended periods. Lifting, scanning, and bagging items; reach overhead; use fingers for repetitive tasks. Control precision and adjust machines to exact positions. Stoop and move between low and high positions; maintain clear visual acuity for small parts. Lift up to 20 lbs; frequently lift up to 10 lbs; occasionally lift negligible weight. Express or exchange ideas verbally with detailed instructions; receive detailed oral communication. Any additional tasks as directed by Supervisor or Manager. Preferred Qualifications 1‑3 years previous experience as a Pharmacy Technician. Previous experience in a pharmacy, retail, medical, or customer service setting. Ability to work in the home store and across the market in other locations to meet business needs. Additional Information Anticipated Weekly Hours: 20 Time Type: Part time Pay Range: $17.00 – $27.00 per hour Great Benefits For Great People This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr