Phlebotomy Supervisor

Job Summary

The Phlebotomy Supervisor is responsible for performing regular phlebotomy duties while overseeing scheduling, staffing, supply management, compliance monitoring, and serving as a liaison between phlebotomists and the client. 

Essential Duties & Responsibilities

• Perform phlebotomy professionally and compassionately.
• Maintain a safe, clean environment and adhere to infection control standards.
• Ensure accurate completion of requisitions and proper specimen collection.
• Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes.
• Keep draw stations clean and stocked daily.
• Schedule phlebotomists and ensure adequate staffing at all sites.
• Fill in for phlebotomists when needed.
• Perform sample and inventory transportation when needed.
• Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor.
• Train staff on compliance updates and procedural changes.
• Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager’s direction.
• Assist with annual reviews, recruiting, and interviewing candidates.
• Support the Operations Manager and Sales team in setting up new draw sites.
• Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis.
• Audit requisitions and ensure insurance compliance.
• Ensure phlebotomists in physician offices only perform UWL-related duties.
• Maintain adequate records of employee performance and attendance, weekly site visits, and documented communications.
• Perform courier and processing duties when necessary

Knowledge, Skills & Experience Required

• High School Diploma
• Minimum 5 years’ lab industry experience
• Minimum of 1 years’ supervisory experience
• Phlebotomy certification and state license (if required)
• Ability to perform phlebotomy on all age groups
• Strong organizational, problem-solving, and communication skills
• Knowledge of laboratory procedures

Physical Requirements

Note that this position requires the employee to have and maintain reliable transportation, a valid unrestricted driver’s license, and motor vehicle insurance as required by law in the state of operation.

• Continuous sitting/walking (up to 8 hrs/day)
• Driving
• Intermittent bending, squatting, climbing
• Frequent lifting (10 lbs or less), occasional lifting (11–35 lbs)

Benefits

Please note that this is not intended to be an exhaustive list of all possible responsibilities and is a high-level summary of possible responsibilities.