Position Title: General Manager (Site Manager)

Reports To: Regional Director

Location: Petersburg, VA

Overview of Position: 

The General Manager is responsible for managing assets and personnel onsite to meet the customer’s needs in a safe and efficient manner. Operating in a customer’s mill is challenging and high-risk. The successful candidate coordinates daily activities, manages the risks, and maximizes profits. The General Manager reports to the Regional Director.

Typical Functions:

Site Operations: 

•\tCreate a safety culture of hazard identification and compliance with standards in the workforce. 

•\tManage 24/7 operations to achieve high equipment utilization with an optimal headcount to hit production targets while delivering a high degree of service quality, 

•\tUnderstand the terms of the customer contract and meet with mill personnel as required and communicate back to upper management and direct reports accordingly. 

•\tRegularly be at the site to oversee operations. 

•\tDevelop site personnel and the management team to enhance performance and retain personnel. 

Financial: 

•\tDrive profitability to meet corporate targets. 

•\tMaximize opportunities in customer contracts and strive for 100% compliance with the contract. 

•\tManage and adhere to site budgets, controlling expenses to deliver net profits. 

•\tIn conjunction with the divisional AVP Finance, work strategically to provide solutions to profit declines or increases in expenses due to changes in the business. 

•\tEstablish and maintain positive relations with vendors and lessors. 

Metal Recovery Plant Operations: 

•\tProvide resources and supervision to plant operations to achieve planned up time. 

•\tReview planned material runs to ensure there is a balance between the mill’s needs and outside sales. 

•\tImprove operational management systems, processes, and best practices. 

•\tExamine financial data to analyze the profitability of each product generated by the plant. 

•\tEnsure outputs meet customers’ specifications through frequent testing and inspections

Training: 

•\tMaintain a Training Matrix to ensure personnel are qualified to perform their assigned tasks and to increase their abilities, with structured training, and to perform a wider scope of duties. 

•\tChallenge the staff to become better educated in the execution of business operations, project management, and financial performance through additional training. 

•\tIdentify “Train the Trainer” opportunities and execute within budgetary and Program objectives. 

•\tBuild programs to enhance the team’s abilities/capabilities. Enlist the assistance of corporate and external training resources. 

•\tContinually evaluate the quality and effectiveness of training program deliverables. 

Work Environment:  

This job operates in both a professional office environment and an industrial environment. This role also leads and directs the workforce in a heavy industrial setting, requiring a strong commitment to safety and adherence to required PPE for the environment and safeguards for environmental concerns. 

Physical Demands:  

The physical demands described here are representative of those required to perform the essential functions of this job.  

Required Education and Experience:  

Requirements and skills 

Proven work experience in Operations or a similar role 

Knowledge of organizational effectiveness and operations management 

Experience with budgeting and forecasting 

Familiarity with business and financial principles 

Excellent communication skills 

Leadership ability 

Strong organizational skills 

Degree in Business, Operations Management, or related field  

Valid driver’s license  

Company Description

Phoenix Global is a leading provider of metals and mining services, offering innovative solutions to enhance efficiency, sustainability, and profitability. Our expertise spans slag handling, metal recovery, scrap management, material handling, and other on-site support services, all designed to optimize operations while minimizing environmental impact. With a strong global presence and decades of experience, we leverage advanced technology, data insights, and industry knowledge to improve safety and performance. Committed to sustainability and customer success, we provide tailored solutions to help clients meet industry standards and propel long-term growth. At Phoenix Global, we are dedicated to shaping the future of the metals and mining industry through excellence, innovation, and partnerships.