• Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects of varying complexity.

• Develops and maintains project plans and other artifacts as required using other established project management standards, procedures, templates, and methodologies.

• Coordinates with business owners and other analysts to define and refine the project scope.

• Performs project management duties through the entire project lifecycle, including initiating, planning, executing, monitoring and controlling, and closing.

• Conducts lessons learned sessions during and after projects to identify recommendations for improvement.

• Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.

• Adheres to the PMO Playbook and referenced artifacts.

The ideal candidate will have a minimum of five (5) years of expertise in project/project management of projects of various size and subject matter, including but not limited to integration, scope, schedule, cost, communication, vendor, and risk planning and management.

Additional beneficial skills include:

• Project Management Professional (PMP) Certification,

• ServiceNow Experience in Idea, Project, and Demand modules

• Enterprise Business Solutions, specifically SAP projects

• ITIL / ITSM practices and methodologies