POSTMASTER RELIEF (RMPO) Apply
United States Postal Service
External Publication for Job Posting 11637010
If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the
examination may be limited.
Branch
Maryland District
Job Posting Period
02/01/2024 - 02/05/2024
Job Title
POSTMASTER RELIEF (RMPO) - 2 HR
Facility Location
SPRING GAP PO
13400 OLDTOWN RD
SPRING GAP, MD 21560
CONTACT INFORMATION: Karen Odonnell | karen.a.odonnell@usps.gov | (301) 722-8194 | SUPV CUSTOMER SERVICES
Position Information
Title: POSTMASTER RELIEF (RMPO) - 2 HR
Grade: L 51
FLSA Designation: Non-Exempt
Occupation Code: 2305-0115
Non-Scheduled Days: VARIES
Hours: VARIES
PMRs will work up to 6 days per week to serve customers at a public window open for 2 hours per day.
BENEFIT INFORMATION:
This is a non-career position. Benefits include the accrual of paid time off (leave) at the rate of 1 hour for every 20 hours in
which an employee is in a pay status in each pay period. PMRs are immediately eligible to enroll in the USPS Health Benefits
Plan with a Postal Service premium contribution. After one year of service without a break in service of more than 5 days,
eligible for: health insurance under the Federal Employees Health Benefits Program (FEHB); dental and vision insurance
through FEDVIP; flexible spending accounts through FSAFEDS and long-term care insurance through the Federal Long
Term Care Insurance Program (FLTCIP). May receive Wounded Warrior leave provided eligibility criteria are met.
SALARY RANGE: $15.36 per hour paid bi-weekly
FINANCE NUMBER: 238604
Persons Eligible to Apply
All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territory owing permanent allegiance
to the United States. Applicants entitled to veterans preference and/or covered by the Veterans Employment Opportunity
Act may apply for any posted position. Applicants must apply online at www.usps.com/careers to be considered for this
employment opportunity. You must have a valid email address to apply as communication regarding employment
opportunities, examinations (when applicable), and background checks will be sent by email. Please add the following email
domain addresses to your contact list to allow all correspondence to be received - @usps.gov; @psionline.com;
@geninfo.com; @uspis.gov. EXAM: If an exam is required and you are invited to take the test, instructions regarding the
exam process will be sent to you via email. Please ensure you can receive email messages from our test vendor and follow
instructions carefully so you can be considered for this employment opportunity. SCREENINGS: You may receive multiple
requests for background checks in regards to this employment opportunity. Respond to all requests quickly as we anticipate
filling our vacancies quickly and nonresponses may result in disqualification for this opportunity.
Background Check
The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment.
Functional Purpose
Provides window, box, and general delivery service for a Remotely Managed Post Office. May provide supervision for city,
rural and/or highway contract route service.
DUTIES AND RESPONSIBILITIES
1. Operates a single unit postal facility providing limited window services, mail distribution, and dispatches. Opens and
closes the facility according to established procedures.
2. Operates within established postal rules, laws and regulations. Resolves problems that may occur during operations and
escalates issues to Administrative Post Office (APO) when appropriate.
3. Ensures that proper safeguards are instituted for the welfare of customers and the protection of the mails.
4. Maintains files and records and submits reports as required.
5. Answers questions, provides guidance, and has regular contact with postal customers.
6. Exercises protective care of accountable paper, monies, product inventory, and office supplies in accordance to
Sarbanes-Oxley Act (SOX)guidelines.
7. May provide for limited city, rural and/or highway contract route delivery service to local customers.
8. Exercises a normal regard for the safety of self and others.
9. May supervise one or more employees.
SUPERVISION
Postmaster
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements:
Requirements
1. Decision Making/Problem Solving. Ability to carry out operational plans and procedures within the framework of policy.
Ability to obtain and interpret relevant facts; analyze problems, complaints, and suggestions and take appropriate action or
escalate, when necessary, to the Manager, Post Office Operations.
2. Safety and Health. Knowledge of safety procedures needed to ensure that safe working conditions are maintained.
Knowledge of procedures and techniques established to avoid injuries to self, employees (if applicable), and customers.
Knowledge of normal accident prevention measures and emergency procedures.
3. Customer and Community Relations. Ability to conduct operations in an attitude of responsive service to customers. Ability
to present a favorable Postal Service image to the community. Ability to comprehend and communicate information, both
orally and in writing. Knowledge of operating procedures and standards, postal rates and classes, and commonly
encountered customer needs. Ability to sell ideas, positions, and recommendations to others. Ability to interact tactfully and
relate well with others.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
IMPORTANT INFORMATION:
Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis.
The Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act) prohibits the Postal Service from inquiring into the
criminal history of applicants before a conditional offer of employment has been made and sets out penalties for individual
employees who violate the law. An applicant who feels their rights under this federal law have been violated has 30 days
from the date of the alleged violation to file a complaint with the Postal Service at FairChanceActSupport@usps.gov. Further
information can be found at www.usps.com.
SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.
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