Practice Assistant - Milwaukee & Madison (On-Call / PRN)

Practice AssistantGeode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to "Transform mental health by making it more accessible, affordable and effective".We are looking for a passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the mental health care environment. Most importantly we're looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.This role is an On-Call / PRN role and hours are not guaranteed. This role is to fill in for absent employees or to cover during a special situation. This position will cover for the following offices: Milwaukee and Madison, WI.Estimated Pay Range: $20 - 23/hourJob Responsibilities:The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to patientsPractice Assistants are vital to the effective operations of a fast-paced practiceSecures patient information and maintains patient confidence by completing and safeguarding medical recordsServes and protects the practice by adhering to professional standardsRespond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructionsMaintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulationsKnowledge of emergency procedures and assist in crisis situationsUnderstanding of policies and proceduresComplete all other relevant responsibilities as assigned by the supervisorIdeal Candidate Profile:Passionate about our mission and inspiring othersSelf-starter, for whom no task is too big or too small and takes ownership of their decisionsContribute to the collective effort both within own scope - and beyond - as neededCreative and strategic thinkerA lifelong learner who believes in giving and receiving feedback to get better each dayOrganized & process-orientedQualifications/Skills:At least one year of experience working in a medical office and/or mental health is (preferred)Experience working with patients who are suffering from anxiety and depression (preferred)Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)Excellent communication skills and ability to work well with a teamExcellent computer skillsEducation and Experience Requirements:Associates or bachelor's degree (preferred)Some experience in healthcare settings (preferred)Knowledge of working at a clinical setting (preferred)At Geode Health, we offer:Competitive compensationFlexible scheduleIn-person and virtual patient visitsComprehensive admin support (front office, accounting, finance, payroll, HR, etc)Professional development opportunitiesClinical community, support, and leadershipMedical, dental and vision benefitsLife insuranceShort and long-term disabilityPaid vacation and holidaysMatching 401k planState of the art technologyWhy work for Geode Health?At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.