Practice Assistant - Urology Surgery

Mass General Brigham Practice AssistantMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Are you a highly organized administrative professional who enjoys helping patients navigate their care experience? Join our busy Urology Surgery team and play an essential role in supporting both patients and providers in a fast-paced specialty practice.What You'll DoAs a Practice Assistant, you'll help ensure smooth daily operations by serving as a key point of contact for patients, physicians, and staff. Responsibilities include:Scheduling patient appointments and maintaining accurate appointment recordsGreeting and assisting patients during check-in and check-outAnswering phones, responding to routine inquiries, and coordinating appointmentsManaging patient documentation, medical records, and scanning records into the electronic medical record systemProcessing patient billing forms and, when needed, collecting co-paymentsSupporting requests related to prior authorizations, prescription refills, test results, and provider communicationsServing as a scheduling, registration, and billing system resource for colleaguesAssisting with specialized scheduling functions, including surgical scheduling and schedule management, as neededWhat We're Looking ForHigh School Diploma or equivalent required2-3 years of office or administrative experience requiredStrong organizational and time-management skillsExcellent written and verbal communication abilitiesProficiency with Microsoft Office and standard office technologyAbility to manage multiple priorities while delivering outstanding customer serviceYou'll be part of a collaborative Urology Surgery practice where your attention to detail, professionalism, and commitment to patient service help create an exceptional experience for every patient. This is an excellent opportunity for candidates with strong medical office experience who thrive in a team-oriented healthcare environment and are eager to expand their skills in a specialty surgical practice.If you're organized, resourceful, and passionate about supporting patient care through exceptional administrative coordination, we'd love to hear from you.Work Location: 165 Cambridge StreetScheduled Weekly Hours: 40Employee Type: RegularWork Shift: Day (United States of America)Pay Range: $17.71 - $24.94/HourlyEEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.