Step Into Success as a Pre-Access Coordinator

Make a difference before care even begins

Do you thrive in a fast-paced, organized environment and enjoy helping others feel supported and confident? Are you someone who takes pride in getting the details right while creating a welcoming experience? If so, we have an exciting opportunity for you!

As a Pre-Access Coordinator, you’ll play a critical role in the patient journey—serving as the first point of connection and ensuring every visit starts smoothly, clearly, and stress-free.

Why This Role Stands Out

This position sits at the heart of the healthcare experience. You’ll combine customer service, administrative expertise, and financial coordination to help patients feel informed and cared for—before they ever step into the office. Your work directly supports patient satisfaction and operational efficiency across the practice.

What You’ll Do

• Create a great first impression: Greet patients, assist with check-in and check-out, and ensure accurate demographic and insurance information
• Keep processes moving: Complete insurance verifications, manage referrals, and maintain accurate patient accounts
• Provide financial clarity: Offer upfront financial counseling and assist with payment processing to reduce surprises
• Coordinate with confidence: Schedule appointments, manage medical records, and follow established Pre-Access procedures
• Support daily operations: Handle phone inquiries, referrals, and opening/closing duties to keep the office running smoothly

Why You’ll Love Working Here

• A collaborative, supportive team environment
• Opportunities to grow your skills within healthcare administration
• Meaningful work that improves the patient experience every single day

Your expertise and passion for patient care start here. Let’s elevate your career while making a real impact on patients’ lives.

Apply today or call to learn more:

Reach out to Christin, Lydia, or Erin at 563-359-7535

What We’re Looking For in You:

• A high school diploma or equivalent (required).
• Prior experience in healthcare operations such as patient registration, insurance verification, or billing.
• Bonus points for knowledge of third-party payer systems and healthcare revenue cycles.
• A detail-oriented, organized professional with excellent communication skills who thrives on creating efficiency.