Position Details
Pricing Disputes Analyst Apply
- Assist in evaluating and implementing pricing strategies and models based upon current business and competitive market dynamics.
- Conducts research and performs competitive pricing analysis. Monitors ongoing competitive environment to ensure practices do not adversely impact company reputation or customer satisfaction. Partners with Sales/Marketing,
- Business Development and Finance to correctly position product portfolio and establish pricing programs aligned with product/sales strategy and revenue recognition requirements.
- Evaluates opportunities to monetize products offered initially at little to no cost or to create upsell opportunities as products are repositioned in the marketplace.
- Projects impact of pricing changes, individual promotions and rebate programs on revenue.
- Creates/administers pricing databases and coordinates implementation of pricing proposals across the organization.This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.
- Roles typically require a university degree or an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline.
- The job requires the ability to make judgements based on practice and previous experience.
- This job typically requires a degree or equivalent and no experience.
What you will do:
The Pricing Disputes Analyst is responsible for the SAP price dispute cases for all Business Units who are utilizing SAP where customers dispute their invoice price. This will require a strong understanding of internal systems and activation processes to be able to investigate and resolve the request, which could involve contract activations.
Support of Customer Solutions team members throughout the price dispute review process
Collect and analyze data utilizing company's systems and databases.
Provide analysis of price dispute information to include volume, root cause, and approved/denied $ volume as needed by our internal customers.
Commercially reasonable efforts to ensure a target of 90% of cases completed within the required 30-day SLA.
Provide expedited support and guidance on escalations and those requests that become urgent for our customers.
Provide training and guidance to internal business partners on process and systems.
Learn, employ, and champion company best practices and processes
Support contract audit request with documentation as required by internal audit team
Continuously review internal processes and technology to identify improvement opportunities and develop implementable strategies targeted to improve effectiveness and efficiency
Manage relationships with peers in internal client organizations (Contracting, Costa Rica Finance, EAM, etc.)
