Principal Client Partner (RapidScale) (Remote)

Principal Client PartnerThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes, with embedded cyber resiliency and AI to protect today and enable tomorrow, all backed by the scale and strength of Spectrum.The Principal Client Partner is responsible for managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable for executing account strategy, managing opportunities, and delivering measurable business outcomes. Operating within RapidScale's client ownership model, the Principal Client Partner serves as the primary point of accountability for the customer across their assigned portfolio. This individual builds strong relationships with senior stakeholders across business and IT, develops a deep understanding of client priorities, and aligns RapidScale's managed services and professional services portfolio to deliver value.The Principal Client Partner is responsible for driving growth through both expansion and retention, managing opportunities from qualification through close, and coordinating cross-functional teams to ensure successful delivery and customer experience. This role partners closely with Executive Client Partners on larger, more complex accounts while independently owning and growing their portfolio.Primary ResponsibilitiesOwn and manage the full customer relationship across a portfolio of enterprise and upper mid-market clientsBuild and maintain relationships with senior stakeholders and key decision makersDrive revenue growth, retention, and expansion across managed services and professional servicesDevelop and execute account plans aligned to client business objectives and outcomesIdentify and pursue new opportunities across cloud, security, and modernization solutionsManage opportunities through the full sales cycle from qualification through closePartner with solution engineering, delivery, and internal teams to position and deliver solutionsCoordinate internal resources to ensure alignment and a seamless customer experienceMonitor account health, identify risks, and support mitigation strategiesMaintain strong pipeline discipline, forecasting accuracy, and CRM hygieneMinimum QualificationsExperience & Education: Bachelor's degree and 8+ years of enterprise sales experience. The right candidate could also have a master's degree and 6 years' experience, a Ph.D. and 3 years' experience, or 12+ years of relevant experience without a degreeDemonstrated experience closing and expanding services-led engagements, typically ranging from $500K$5M+ TCVExperience managing and growing enterprise or upper mid-market accountsExperience selling managed services, cloud solutions, or consulting engagementsAbility to navigate multi-stakeholder buying processes and align solutions to business needsAbility to build relationships with senior stakeholders and influence decision makingStrong understanding of public, private, and hybrid cloud environmentsStrong communication, organization, and collaboration skillsPreferred QualificationsExperience in a cloud MSP, systems integrator, or consulting environmentFamiliarity with AWS, Azure, Google Cloud, and VMware ecosystemsExperience selling in complex, multi-stakeholder enterprise environmentsExperience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming.Travel up to 3050% as neededHere, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company. *At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.