Position Details
Procedure And Documentation Analyst Apply
Do you have a passion for innovation? Are you excited to leverage cutting-edge technology to solve big business problems? If your response to those questions is "yes", we would love for you to join us! At OrangePeople we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. At OrangePeople, our focus is people. It's right there in our name.
This position will work with one of our operation groups, which covers the middle office tasks of daily review, confirmation, research, and settlement on the brokered certificate of deposit (BCD), domestic debts (agency security, treasury bonds, municipal bonds, etc) and derivatives (swap and swap clearing) as well as Wholesale Deposits. In addition, daily process of Collateral Support Annex (CSA) margin call and monthly ABS servicing. Administrative tasks include creating/updating procedures and checking/responding to group emails. This individual will be helping in identifying/finding and resolving discrepancies between cash flows generated by TMCC's system of record and cash flows from external parties and other issues that may appear from time to time. Participating in projects as needed.
Requirements:
Duties and Responsibilities:
Duties and Responsibilities:
- Partner with Operations Managers and Subject Matter Experts (SME) to ensure that policies, procedures, user guides, and process flows accurately reflect required information and that supporting documents are aligned.
- Analyze business processes to determine documentation requirements, ensuring written content is consistent, concise, and follows a logical flow.
- Create new operational user guides and procedures from multiple resources, including but not limited to, regulatory guidance, the documentation provided by the business units, SME interviews, process mapping, end-user systems, new business operating models, partner fulfillment vendor sources, and other types of material.
- Once changes to policies, procedures, and user guides are approved, work with the responsible person to ensure updates are posted to the online document library and updates are communicated to bank employees.
- As needs arise, may work on other related projects within the operations areas of the bank.
- Manage the electronic publication of policies, procedures, and guidelines to the bank's SharePoint site and provide monthly updates of activity in this area for reporting of overall department productivity.
- Create documents that comply with the standards on language, writing style, structure, and format.
- Participate in project teams and make recommendations on the types of documents and information necessary to achieve business goals.
- Complete regulatory compliance and other training as assigned.
Experience and Required Skills:
- Bachelor's degree in English, Business, or other applicable field of study.
- Knowledge of various areas of banking or financial services operations, including mortgage and commercial lending, and deposit operations, and a strong understanding of consumer banking regulations.
- Project management is an asset.
- Experience in creating forms is an asset.
- Timeline management/ability to perform comfortably in a fast-paced, deadline-oriented work environment to meet required deliverables.
- Excellent writing and communication skills, including the ability to listen and observe.
- Detail and process-oriented.
- Technical proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
- Knowledge of Lucid Chart is an asset.
- Must be self-directed and able to work both independently and as part of a team to meet goals, objectives, and deadlines.
- Must be organized and skilled at managing multiple priorities.
- Maintain confidentiality of sensitive information.
- This is a Hybrid work position, currently approximately 85% remote and 15% in office (may be subject to change).
Benefits:
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
- The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
Additional Responsibilities:
- Participate in OrangePeople monthly team meetings, and participate in team-building efforts.
- Contribute to OrangePeople technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About us:
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.
