Job TitleResponsible for enhancing the efficiency and effectiveness of hospital processes to ensure the delivery of high-quality patient care by analyzing current workflows, identifying areas for improvement, and implementing strategic solutions.Does this position require patient care? NoEssential functions:Evaluate existing hospital processes and workflows related to patient care, administrative tasks, and support services.Gather and analyze relevant data, performance metrics, and key performance indicators to assess the effectiveness of current processes and to quantify potential improvements.Conduct in-depth root cause analysis to identify the underlying factors contributing to process inefficiencies and quality issues.Lead and support process improvement projects aimed at streamlining operations, reducing errors, and enhancing the quality of care.Ensure that process improvements align with regulatory requirements and quality standards in the healthcare industry.Work with hospital staff and management to facilitate change management efforts during process improvement initiatives.Establish monitoring mechanisms to track the impact of implemented improvements on patient outcomes, staff productivity, and overall hospital performance.QualificationsEducation: Bachelor's degree related field of study required. Can this role accept experience in lieu of a degree? No.Licenses and credentials: Experience in process improvement/quality management required. 2-3 years required.Knowledge, skills, and abilities:Strong data analysis and statistical skills to interpret performance data and identify trends.Familiarity with healthcare operations, patient care processes, and healthcare quality standards.Excellent communication and interpersonal skills to collaborate with various stakeholders and present findings and recommendations.Strong problem-solving and critical-thinking skills to identify process issues and implement effective solutions.Proficiency in project management to lead and coordinate improvement projects from initiation to completion.Physical RequirementsStanding: Occasionally (3-33%)Walking: Occasionally (3-33%)Sitting: Constantly (67-100%)Lifting: Occasionally (3-33%) 20lbs - 35lbsCarrying: Occasionally (3-33%) 20lbs - 35lbsPushing: Rarely (less than 2%)Pulling: Rarely (less than 2%)Climbing: Rarely (less than 2%)Balancing: Occasionally (3-33%)Stooping: Occasionally (3-33%)Kneeling: Rarely (less than 2%)Crouching: Rarely (less than 2%)Crawling: Rarely (less than 2%)Reaching: Occasionally (3-33%)Gross Manipulation (Handling): Constantly (67-100%)Fine Manipulation (Fingering): Frequently (34-66%)Feeling: Constantly (67-100%)Foot Use: Rarely (less than 2%)Vision - Far: Constantly (67-100%)Vision - Near: Constantly (67-100%)Talking: Constantly (67-100%)Hearing: Constantly (67-100%)Remote TypeHybridWork LocationOne Hospital RoadScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$30.60 - $44.51/HourlyGrade6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half people-focused, half performance-focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.