Engagement Overview

• We are seeking an experienced Product and Agile Transformation Coach to support teams transitioning from project-based delivery to a product-centric operating model, and from waterfall delivery to agile ways of working.
• This role will focus on coaching teams, leaders, and partners through practical, sustainable change while aligning delivery practices with organizational goals and constraints.
• The coach will work alongside IT leadership, product managers, delivery teams, and governance partners to embed product-centric thinking, modern delivery practices, and
• continuous improvement.

Key Responsibilities

• Coach teams and leaders through the transition from project-centric to product-
• oriented delivery
• Support the shift from waterfall delivery models to agile and hybrid agile practices
• Provide hands-on coaching to:
  • Product Managers / Product Owners
  • Delivery Managers / Scrum Masters
  • Cross-functional technical teams
• Help teams establish and refine:
  • Product vision, pipelines, and roadmaps
  • Outcome-based planning and metrics
  • Backlog management and prioritization practices
• Assess current delivery practices and recommend pragmatic improvement
• approaches
• Facilitate workshops and working sessions (e.g., agile fundamentals, product
• mindset, team charters)
• Partner with leadership to align:
  • Governance and funding models
  • Intake and prioritization processes
  • Delivery metrics and reporting
• Support teams in adapting agile practices to enterprise or public-sector
• constraints
• Model servant leadership, continuous improvement, and psychological safety
• Provide feedback, observations, and recommendations to leadership throughout
• the engagement
• Required Experience & Qualifications
• Demonstrated experience as an Agile Coach, Product Coach, or Delivery
• Transformation Coach
• Proven success coaching teams through project product and waterfall agile
• transitions
• Experience working with cross-functional technical teams (engineering, business
• analysts, QA, operations, security, data)
• Strong understanding of:
  • Agile and lean principles
  • Product management practices
  • Incremental and iterative delivery models
• Ability to coach at multiple levels (team, product, leadership)
• Excellent facilitation, coaching, and communication skills
• Comfortable working in complex, matrixed, or highly regulated environments
• Preferred Experience
• Experience in public sector, government, or large enterprise transformations
• Familiarity with frameworks such as:
  • Scrum, Kanban, XP
  • SAFe, LeSS, or other scaling approaches (used pragmatically, not
• dogmatically)
• Experience evolving governance and funding models to support product delivery
• Change management or organizational design experience
• Relevant certifications (e.g., Certified Agile Coach, SAFe SPC, ICP-ACC/ATF,
• PMP transitioning to agile)

Deliverables May Include

• Agile and product maturity assessments
• Team and leadership coaching plans
• Product and delivery working agreements
• Training materials and workshop outputs
• Recommendations for sustained product and agile practices

Engagement Details

• Role Type: Contractor / Consultant
• Duration: Project-based, with potential extension
• Work Style: Hybrid or remote (as applicable)
• Reporting To: IT / Product Transformation Leadership