Product Operational Specialist

Product Operations SpecialistJCW Group has partnered with an organization to hire a Product Operations Specialist within their Digital Product Management team. This is a tactical, enablement-focused role, where you'll run product tooling, planning cadences, and enablement so stakeholders can spend more time on strategy and customer value. It’s an excellent opportunity for a Product professional looking to strengthen execution and collaboration across the organization.Key ResponsibilitiesOwn the setup and ongoing hygiene of product tools such as Jira, Jira Product Discovery, and Productboard, including playbooks and standards for how the tools connectRun and refine quarterly/PI-style planning and monthly/weekly touchpoints, from pre-reads and readiness checks to publishing decisions, priorities, dependencies, risks, and next stepsDesign and deliver enablement sessions and onboarding resources on product practices and tools to drive adoption across squadsSupport squads with tactical coordination and recommend pragmatic process and tooling improvements based on feedback from Product Managers, Design, Engineering, and leadersMust-Have Qualifications5+ years of experience in Product Operations, Program Management, or Product Management (Product Operations experience preferred)Demonstrated ability to operationalize processes and tools, facilitate planning, and drive adoption through enablementWorking knowledge of Jira, Jira Product Discovery, Productboard, and Slack/ChatOpsStrong written communication skills, with comfort building reusable documentation and playbooksProven ability to work cross-functionally with Product Managers, Product Designers, UX Researchers, and EngineeringApply today or reach out at rex.li@jcwgroup.com