Product Operations Manager - Hardware

Company Description Guardify is a mission-driven technology company modernizing how criminal justice and child-serving organizations capture, manage, and securely share critical information. Built as a connected, cloud-based platform, Guardify supports Child Advocacy Centers, law enforcement agencies, prosecutors, and related professionals through digital evidence management, case management, and secure recording and capture. The platform reduces administrative burdens, connects agencies, and helps critical information move securely through every stage of a case. Guardify is committed to protecting the voices of survivors and giving professionals more time to focus on people and cases. Guided by responsible innovation, the company emphasizes ethical use of AI, advanced video technologies, and strong privacy and security standards for the communities it serves.Role Description The Product Operations Manager – Hardware is a full-time, on-site role based in Omaha, NE. This role oversees end-to-end hardware product operations, including planning, production coordination, inventory management, and quality assurance to support Guardify’s justice-focused solutions. The person in this position collaborates closely with product management, engineering, vendors, and customer-facing teams to ensure hardware is delivered on time, meets specifications, and integrates effectively with Guardify’s platform. Daily responsibilities include analyzing operational data, improving processes, managing vendor relationships, tracking performance against KPIs, and resolving issues affecting production or deployment. The Product Operations Manager also contributes to hardware roadmap execution, supports cross-functional project implementation, and ensures compliance with relevant safety, security, and industry standards.QualificationsDemonstrated experience in product operations and production operations, particularly with hardware products, and the ability to manage lifecycle activities from planning through deployment.Strong analytical skills to interpret operational data, identify trends, optimize workflows, and support data-informed decision-making.Background in operations management, including process improvement, resource planning, vendor coordination, and adherence to quality and compliance standards.Excellent communication skills, with the ability to collaborate across cross-functional teams, document processes clearly, and engage effectively with internal and external stakeholders.Experience in hardware manufacturing, supply chain, or logistics operations is highly beneficial.Proficiency with relevant tools and systems (e.g., ERP or inventory platforms, project management software, and data reporting tools).Bachelor’s degree in business, operations, engineering, or a related field, or equivalent practical experience.Ability to work on-site in Omaha, NE, manage multiple projects concurrently, and maintain a detail-oriented, structured approach to operations.Interest in mission-driven work within justice or child-serving environments and commitment to responsible, secure technology practices.