Product Owner

Product OwnerPittsburgh, PAFull-time On-siteWe are seeking a Product Owner who is passionate about delivering customer-focused solutions and driving business value through technology. In this role, you will serve as the bridge between stakeholders translating strategic objectives into a prioritized roadmap. The ideal candidate combines strong business acumen, analytical thinking, and collaboration skills to ensure products meet user needs while advancing organizational goals.COMPANY DESCRIPTIONThe NSABP Foundation Inc. is a nonprofit academic research organization with nearly 60 years of experience conducting pioneering breast and colorectal cancer studies. Based at Nova Place in Pittsburgh, Pennsylvania, the Foundation partners with industry to run biomarker-driven research from pre-clinical studies through phase III clinical trials. NSABP has enrolled more than 110,000 participants and works with nearly 700 research sites across the United States, Canada, and Ireland. Approximately 5,000 physicians, nurses, and other medical professionals collaborate on NSABP treatment and prevention trials. The organization is dedicated to improving outcomes for cancer patients through innovative therapeutic and prevention strategies.PURPOSE Under the administration of the Chief Financial Officer, the Product Owner will contribute to the support of breast and colorectal cancer research and the management of clinical trials by driving the execution and solutioning of IT initiatives aligned to NSABP’s strategic roadmap. Working across IT, Operations, and Finance stakeholders, you will gather requirements from business partners, develop solutions, drive work items to completion within expected timeframes, and track post-implementation operational metrics for ROI reporting. Decision rights vary by workstream: some prioritization and approval decisions sit with the IT Manager, while others sit with the designated Business Owner of the system. The Product Owner operates as a neutral delivery leader across all three areas, ensuring transparent intake, rigorous follow-through, and consistent delivery discipline regardless of where final decisions reside.ESSENTIAL FUNCTIONSRequirements Gathering & Solutioning Gather, document, and validate business requirements from Finance, Operations, Grants, and Research stakeholdersDevelop solutions in coordination with stakeholders, actively garnering buy-in to ensure cross-departmental alignment and long-term user adoptionMaintain and refine the IT initiative backlog (intake, decomposition, and acceptance criteria), and recommend prioritization to the appropriate decision owner (IT Manager or system Business Owner) based on business value, dependencies, risk, and technical feasibilityBusiness Partner Relationship Building Build and maintain strong working relationships with business stakeholders across IT, Operations, and FinanceServe as the primary liaison between business partners and the IT function for initiative-related requestsCoordinate across departments to ensure initiative work aligns with the strategic roadmap and organizational prioritiesVendor Scope & ExecutionManage the execution-level vendor relationship for core modernization platforms (e.g., CloudByz/Salesforce, Atlassian), ensuring deliverable quality and timeline adherenceDrive initiative work items from “decision” to “completion,” owning the “last mile” of the project lifecycleAdminister Jira boards and workflows to maintain a transparent, real-time record of vendor and internal progressExecution & DeliverySupport CTMS (CloudByz/Salesforce) modernization including data uploads, workflow configuration, and compliance trackingDrive CCB change request execution: solutioning, documentation, and meeting coordination under Operations Leadership directionManage vendor coordination and deliverable tracking for active technology transitionsPost-Implementation Tracking & ROITrack and report on operational metrics following initiative go-live to measure business impactBuild and maintain dashboards for initiative status, KPIs, and ELT presentationsProvide ROI analysis and reporting to support leadership decision-making on future investmentsEXPERIENCE/SKILLSBachelor’s degree in Business, Information Systems, Computer Science, or related fieldMinimum 2 years of experience in a Product Owner, Business Analyst, or similar execution-focused roleDemonstrated experience gathering and documenting business requirements from diverse stakeholdersProven ability to build and sustain productive relationships with business partners across departmentsStrong solutioning skills — ability to analyze a business need and develop a practical, implementable approachDemonstrated experience with Salesforce platform (administration, reporting, or development)Proficiency in Jira, Confluence, or comparable project management and documentation toolsStrong reporting and data analysis skills — ability to build dashboards, track operational metrics, and calculate ROIProven ability to manage multiple workstreams simultaneously and drive tasks to completion within expected timeframesExcellent written and verbal communication skills across technical and non-technical audiencesPREFERRED QUALIFICATIONSCertified Scrum Product Owner (CSPO) or equivalent Agile certificationSalesforce Administrator certificationExperience in healthcare, clinical research, or nonprofit environmentsFamiliarity with change management processes and governance frameworksExperience with data migration, system integration, or CRM/ERP/CTMS platformsThe NSABP Foundation, Inc. is an Equal Employment Opportunity and Affirmative Action Employer committed to the value of workforce diversity. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, national origin, physical or mental disability, protected veterans, genetic information, and sexual orientation.