Product Specialist

Company Description SCHILLER Americas Ganshorn Group is a medical technology organization focused on providing advanced diagnostic and monitoring solutions to healthcare professionals. The group is committed to improving patient outcomes through innovative, reliable products and comprehensive support services. Team members collaborate across functions to deliver high-quality solutions, training, and customer care to medical facilities and practitioners. Joining SCHILLER Americas Ganshorn Group offers the opportunity to contribute to meaningful healthcare advancements while working with a diverse, international team.Essential Job Functions:On a day-to-day basis, the Product Specialist will provide product expertise to internal teams and customers, deliver demonstrations and training sessions, and assist with configuration and troubleshooting.Create compelling, fact based presentations of any project or solutions to sales team, distributors or end user Conduct product demonstrations as necessary to demonstrate the value of Schiller solutions and drive product conversions.Provide on-going training and technical support for strategic end-users and distributor partners.Determine strategies and plans to develop tools (videos, quick guides, etc.) for end-users and distributorsAnswering all product-related questions in a polite manner and addressing queries promptlyCoordinate in-service installation and testing functionality with end-users remotely or on siteQualificationsProduct expertise skills, including experience as a Product Specialist or in a similar product-focused role.Strong computer and Network skills, including Microsoft OfficeExcellent Communication Skills, both verbal and writtenCustomer service and relationship-building skills to support end users and maintain a positive customer experience.Good organizational skills, ability to multitask and manage time efficiently.Bachelor’s degree in Biomedical Engineer.Excellent presentation, training and educational skills Ability to travel for customer trainings, product implementations, or team meetings, if required.Ability to conduct market research (preferred)Preferred: English and Spanish