Job Description About FIS Are you driven by rigor, inspired by impact, and energized by what’s next? At FIS, you’ll engage with the most consequential challenges at the intersection of financial services and technology. We operate with the conviction, discipline, and pace expected by the world’s most exacting stakeholders. Our edge is our people—individuals who combine judgment with curiosity and deliver results through openness, ownership, and craftsmanship. About the team We are a discreet, high-performing group entrusted with supporting a marquee client in Puerto Rico. You’ll be surrounded by colleagues who collaborate with clarity, share knowledge generously, and hold one another to a high bar. We win as a unit and amplify each other’s strengths—always. What you will be doing You will be the trusted first point of resolution for remote technical needs across applications, endpoints, and core services—owning issues end-to-end or mobilizing the right partners when escalation is warranted. andle access administration in Active Directory and perform account lifecycle maintenance. Configure computers with operating systems and applications. (no on-site visits or equipment pickup) Manage mobile devices and authentic #J-18808-Ljbffr