Program Administrator - Employee Benefits General Agency

Administrative Support For General Agency Management Responsible for administrative support for general agency management in association with group sales. Essential duties and responsibilities include researching inquiries from general agency brokers and their employer groups, processing member enrollment, terminations, and changes, processing renewals, scrubbing documents, confirmation of benefits, and filing to employer group folders. Also includes processing new group applications, scrubbing information received, and requesting missing information. Monitors agency/broker records to ensure licenses and E&O information stays current, processes broker of record/agency changes, submits and files new broker affiliations, prepares monthly delinquency reports and communicates with brokers/agencies about missing premium payments, and sends monthly commission statements to general agency brokers and agencies. Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws wherein the company operates. Performs other duties as assigned. Qualifications include a bachelor's degree or high school diploma equivalent combination of education and experience, two or more years of related work experience, continuing education requirements for license renewal, and a valid insurance license. Skills include excellent verbal and written communication, problem solving and time management, planning, organization, and prioritization, ability to work independently, interface effectively with internal and external clients and executives, work within a team and foster teamwork, and proficiency in Microsoft Office Suite. #J-18808-Ljbffr