Position Details
Program Coordinator Apply
Job Description
Job Description Summary:
The Program Coordinator is a key member of the Head Start and Housing Leadership teams, responsible for implementing and managing evidence-based, whole-family services using the 2-Generation (2-Gen) model. This role reports to the Family Services Coordinator and provides oversight of service coordination, compliance, and infrastructure. Responsibilities include:
- Monitoring and ensuring compliance of activities.
- Tracking, reporting, and supervising data systems.
- Organizing and leading partner meetings.
- Developing metrics to evaluate programs internally and externally.
- Engaging parents in program design and oversight.
- Conducting case conference sessions to promote staff learning.
- Supervising the Internship Program and supporting adult daycare customers.
- Maintaining agency-wide systems for applications and referrals.
- Collaborating with Family Advocates, Home Visitors, Housing Counselors, Intake Specialists, and community partners to strengthen the whole-family approach.
Position Requirements Summary:
Education & Experience:
- Required:
- Master’s degree in social work or related field.
- Current Licensed Graduate Social Worker (LGSW). Applicants without licensure must meet eligibility requirements and obtain licensure within 180 days of employment.
- Experience:
- 5 years of case management experience working with families and children.
- 3-5 years of supervisory experience.
Technical Skills:
- Proficiency in Microsoft Word, Excel, Outlook, and other software applications for data retrieval, spreadsheet creation, and reporting.
Professional Standards:
- Must always maintain confidentiality.
Communication Skills:
- Ability to communicate effectively and professionally using tact and diplomacy in both written and verbal formats with coworkers, supervisors, customers, and vendors.
Responsibilities and Duties:
The Program Coordinator will manage and oversee the utilization of the Two-Generation (2Gen) approach within the Head Start and Housing Programs under key content areas: Housing Counseling, Male Involvement, Internship Program, and Home Visiting. Additional responsibilities include cross-training staff in other agency programs.
Key Duties:
- Identify and recruit eligible families to participate in the Whole Family approach as a path toward self-sufficiency.
- Ensure priority access for the most vulnerable children and families.
- Engage families, assess needs, and develop individualized service plans.
- Provide information, referrals, and coordinate efforts to link families with appropriate resources.
- Track and monitor family goals and progress throughout the project period.
- Prepare timely weekly and monthly reports regarding 2Gen updates.
- Maintain systems, databases, and files ensuring data security.
- Participate in strategic planning using community needs assessments and internal data.
- Oversee student and family record policies and implementation related to 2Gen.
- Participate in annual audits and internal/external monitoring reviews.
- Assign coaches (Family Advocates, Interns, etc.) to families for mentorship and motivational support.
- Ensure field assignments align with course requirements.
- Cultivate partnerships and develop new relationships with colleges/universities to expand internship opportunities.
- Manage all aspects of the Agency’s Internship Program, including recruiting, reporting, placement, training, and contract compliance.
- Participate in local, state, regional, and national training and networking opportunities.
Internship Program:
- Cultivate existing partnerships and develop new relationships with colleges and universities to expand internship opportunities.
- Manage all aspects of the Agency’s Internship Program, including:
- Recruiting and onboarding interns.
- Placement and training.
- Reporting and documentation.
- Ensuring contract compliance.
- Aligning field assignments with course requirements.
Additional Responsibilities:
- Provide classroom/center support when needed.
- Deliver services to customers at Friendly Health Services (adult daycare), including:
- Developing personalized care plans.
- Assisting with daily living activities.
- Monitoring health and wellness.
- Facilitating social activities.
- Supporting mental and emotional well-being.
Perform other duties as assigned.
Licenses or Certificates:
- CPR and First Aid certification required.
- Valid Maryland Driver’s License.
Special Requirements:
- State and Federal Bureau of Investigation Criminal Background Check.
- National Sex Offender Public Registry Check.
- Physical examination and Tuberculin PPD Tine Test at hire and annually.
- Pre-employment, random, and post-accident drug and alcohol testing.
Physical Demands:
- Effort Level: Moderate physical effort
- Requirements:
- Ability to lift preschool children or up to 50 lbs. unassisted.
- Active participation in programs for young children
- Tasks include:
- Lifting children
- Getting up and down from the floor
- Engaging in lively outdoor activities
- Moving furniture
Application Instructions:
Applications Accepted By:
- Mail: SMTCCAC, Inc. – Human Resources Department P.O. Box 280 Hughesville, MD 20637
- Online: Documents:
- Completed application and resume.
- Applications and documents submitted with missing information will not be considered.
- Do not send applications via fax.
An Equal Opportunity/Affirmative Action Employer
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