Program Director- Camp, Family Programming & Teens- Tampa YMCA Various Locations

Under the direct supervision of the Executive Director, the Program Director will provide direct leadership and oversight to programs including Camp, Kids Day Out, Family Programming & Teen Leaders and other programming. The Director will also support general Y programs within the center while consistently anticipating and exceeding member expectations. The director will be responsible for creating and implementing an integrated program strategy to support membership while delivering services as outlined by the association to include organization-wide standards and consistencies throughout all programs. The Program Director will provide supervision to multiple department staff teams driving superior program quality, ensuring all programs support membership, increasing program enrollments, and enhancing the member/participant experience. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth. Critical areas of expertise include: leading others and working in teams, highly organized multi-program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and entry-level teams and interviewing, hiring and onboarding associates, managing program quality, development and implementation of curriculum programming, staff leadership, proven results in growth in programs, successfully overseeing part-time and entry-level staff teams and interviewing, hiring and onboarding staff members. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth Camp/Kids Day Out> Provides direct leadership and oversight to all summer and holiday camp program operations.Manages all aspects of camp planning, camp associate recruitment and training ensuring the delivery of a fun and safe camp experience that supports membership. Ensures that the camp team operates efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth in all camping programs. Family Programming> Family Programming / Stay & Play > Provides direct leadership and supervision to the Stay and Play associate team in creating fun, adventure filled, memorable experiences for members and their children. Designs, operates, & supervises the Stay & Play center, all center family activities and classes, Parents' Night Out and other youth events, birthday parties, and any other activities/events that benefit and add value to Y membership. Responsible for the center's family programming calendar and for making connection points with families to increase participation and drive a superior member experience. Teen Leaders> Builds and manages daily operations of all teen programming including: Leaders Club, Youth and Government, LIT program and teen special events. Will attend teen overnight functions as needed. Maintains quality and ensures that the needs of the members and the community are met within departments and program areas through an integrated program strategy that supports membership. Responsible for program retention and growth. Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Operations > Maintains quality and ensures that the needs of the members and the community are met within departments and program areas through an integrated program strategy that supports membership. Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs. Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals. Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives. Team Leadership Provides direct supervision and leadership to direct reports to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members. Supervises and leads program teams to create and maintain meaningful and impactful relationships. Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times. Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc. Completes all job related, supervisory and other trainings as required. Safety and Risk Management Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. Maintains proper records, including associate certifications, meetings, and trainings. Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed. Monitors programming to adhere to all state, local and YMCA health & safety regulations. This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.