Program Manager / Program‑Level IT PM - Salesforce/Hybrid/Direct Hire 5006Tier4 Group is seeking a program‑level Project Manager to join our Technology organization during a period of rapid transformation and growth following an acquisition. This role is not a traditional task‑tracking PM position. We are looking for a strategic thinker and execution leader who can quickly understand business context, connect initiatives across teams, and translate leadership intent into clear, executable outcomes.The successful candidate will operate in a startup‑like environment inside a growing enterprise, where systems, processes, and teams are still being built. This role requires strong judgment, ownership, and the ability to operate effectively amid ambiguity.What This Role Is (and Is Not)This role is:A program‑level leadership role responsible for driving clarity, alignment, and execution across multiple initiativesHighly cross‑functional, partnering closely with technology leaders, business stakeholders, and delivery teamsFocused on outcomes, synthesis, and decision‑making, not just documentationThis role is not:A note‑taking or status‑only roleA passive coordinator waiting for directionA role that simply documents what others say without adding insightKey ResponsibilitiesProgram Planning & ExecutionTranslate leadership vision and business objectives into clear, structured execution plansDefine milestones, dependencies, risks, and success metrics across multiple initiativesActively manage and adjust plans as priorities evolve in a dynamic environmentBusiness & Program Context OwnershipQuickly understand how initiatives connect across Salesforce, data, ERP, integrations, and other platformsAsk the right questions to clarify ambiguity and surface dependenciesEnsure teams understand not just what they are doing, but why it mattersExecutive‑Ready CommunicationSynthesize complex discussions into clear, concise, executive‑ready summariesCommunicate progress, risks, and tradeoffs in a way that supports leadership decision‑makingProduce deliverables that stand on their own without requiring reworkRisk, Issue, and Dependency ManagementProactively identify risks, gaps, and bottlenecks across programsDrive accountability for resolution and mitigationAnticipate downstream impacts rather than reacting lateEnable and Unblock TeamsRemove impediments by pulling together the right stakeholders at the right timeFacilitate alignment across technology and business teamsSupport Agile ways of working while keeping focus on delivery and outcomesGovernance & Prioritization SupportSupport lightweight program governance, including: Initiative intakePrioritization criteriaValue and impact assessmentHelp ensure CR is investing in the right initiatives and executing them effectivelyWhat Success Looks LikeWithin the first 60–90 days, this person will:Demonstrate a strong understanding of CR’s business and technology landscapeRequire minimal direction to operate effectivelyProactively connect dots across initiatives and surface meaningful insightsBe viewed by leaders as a trusted execution partner, not an information relayRequired QualificationsBachelor’s degree in Business, Computer Science, or related field, or equivalent experience7+ years of experience in Project or Program Management (program‑level experience strongly preferred)Proven experience managing multiple, interdependent initiatives simultaneouslyStrong experience working in Agile environments (Scrum, Kanban)Demonstrated ability to synthesize information, make sound judgments, and communicate clearly at all levelsExperience partnering with business leaders and influencing outcomes without formal authorityExperience working with third‑party vendors and consulting partnersExperience with Agile tooling (Jira, Confluence, etc.)Preferred ExperienceExperience leading or supporting Salesforce implementations or enhancementsExperience operating in greenfield or transformation environmentsInvolvement in establishing or operating within a lightweight PMO or program governance modelBackground working in fast‑moving, ambiguous environments where ownership and judgment are criticalIdeal Candidate ProfileThe ideal candidate:Ramps quickly and understands context within weeks, not monthsThinks in connections, impacts, and outcomes, not tasksIs comfortable pushing for clarity and challenging assumptionsProduces high‑quality work that does not require reworkActs as a force multiplier for leadership and delivery teams