Program Manager, Client Engagements

About Tangle VenturesTangle Ventures is a venture studio that builds complete operating companies for our clients on a fixed fee. The client keeps 100% of the equity.Our clients are Fortune 500 executives, general counsels, professors and professional athletes who want to own something of their own. Many come in without an idea. DIOS, our Decision Intelligence Operating System, is a set of AI models we built in house over years. It handles ideation, validation, prediction and modeling to find the business that fits that specific person. Then our team builds it and takes it to market.Our client list continues to keep growing and delivery has to keep pace with it, which is why this seat exists.The RoleYou run client engagements from signature through delivery. Every active client needs one person who knows where their build stands, what is due this week and what we need from them. For your clients, that person is you.The seat has two halves. One is client-facing: you are the person our clients hear from and trust. The other is operational: you keep every deliverable on schedule and turn dense analysis into dashboards and documents a client can take in within ten minutes.You report to both Founding Partners, Luke Traina (CEO) and David Acosta (Chief AI Officer), and you will work cross departmentally with other team members daily.What You'll OwnClient engagementDay-to-day point of contact for your book of clients, from signed contract through final deliveryOnboarding within 7 days of signing and payment: kickoff call, intake, portal access and timelineA written status update to every client every week, plus same-day answers to their questionsPhase readouts alongside the Founding Partners, including the prep before and the follow-through afterProject managementThe delivery board for your engagements: every deliverable has an owner and a date, and the status is trueA daily sync with the build team on what is on track and what is at riskScope tracked against the signed agreement, with creep flagged earlyA quality check on every deliverable before it reaches the client, against the gate it has to passOperationsTurn repeated work into templates and written process, so quality goes up as volume growsKeep the client file database organized and versioned, so anyone can find the current version of anythingClean handoffs from sales into delivery and from one phase into the nextA weekly delivery report to the Founding Partners: where every engagement stands and what needs a decisionHow You'll Use AIAI is how the work gets done at Tangle, and in this role it is a core skill. You should already be building with these tools every day.Build client dashboards in tools like Claude and Lovable that put each phase's findings in front of the client in one placeTurn long research and modeling outputs into designed decks and documents in Canva or FigmaBuild the charts and tables that make a financial projection or a market analysis readable at a glanceAutomate the recurring parts of your own job, such as status updates, reporting, intake review and file organizationWe will ask to see work you have built this way.What You Bring2-3+ years in project management or client delivery, with real deadlines and paying clientsExperience owning the relationship on client engagements of $25K or moreA portfolio of dashboards or visual documents you built with AI toolsClear, fast writing. Client updates and emails go out under your name every dayComfort with senior people. Our clients are executives and they expect a peerProcess discipline. You track everything and close loops without being askedStartup experience, or a clear picture of what joining one meansBased in the United StatesCompensation and LogisticsBase salary: $45,000-$55,000+Equity and an annual bonus, with compensation reviewed every quarterFull-time and remote, US only, with occasional travelImmediate start. We are a startup. Please be prepared to work ix days a week.