Program Manager Consumer Consulting Retail

Role Summary

We are hiring Program Managers to lead complex, multi-workstream transformation programs across Consumer clients. This role requires individuals who can own large-scale delivery, manage senior stakeholders, integrate multiple workstreams, and contribute to business development. You will act as a program director under Partner leadership, driving both execution and client impact.

Key Responsibilities

Lead end-to-end delivery of large transformation programs (multi-workstream)

Act as program lead / program director across strategy + execution initiatives

Manage senior client stakeholders (Director / VP / CXO levels)

Integrate workstreams across business, operations, technology, and change

Establish and run program governance, cadence, and reporting

Anticipate risks, manage dependencies, and drive issue resolution

Translate strategy into scalable implementation roadmaps

Play an active role in business development:

o Shape proposals

o Build workplans and staffing models

o Support client pitches

Build and mentor teams; create strong followership

Contribute to practice building (assets, POVs, capability development)

What We Are Looking For

Strong problem-solving and structuring ability

Excellent executive communication and storytelling

Proven ability to lead teams and manage complex programs

Ability to balance delivery and BD (sell + deliver)

Strong ownership mindset and ability to operate in ambiguity

Required Experience

6+ years of experience

Experience managing large transformation programs or PMOs

Preferred Consumer Experience (Depth in at least in two of below)

Retail / CPG / Omnichannel ecosystems

Sales & marketing transformation

Customer / loyalty / growth strategy

Store operations and field transformation

Supply chain transformation

AI-enabled transformation

Net Revenue Management/ Revenue Growth Management

Sales, Marketing, Pricing

Deductions Management

What Good Looks Like

Can run large programs with multiple workstreams independently

Comfortable engaging with VP/CXO stakeholders

Drives both structure and momentum in delivery

Can sell and expand work within existing clients

Builds strong teams and leadership bench below them

Known for something (e.g., CX, supply chain, omnichannel, etc.) but remains flexible"