Program Manager, D365

Position will be responsible for the oversight and management of IT programs, projects, M&A integration activities and Steering Committees. Must be able to flex between tactical and strategic initiatives and priorities, aligning delivery to company and business goals. Own end-to-end delivery of assigned initiatives with complex enterprise and global perspectives, ensuring each project is professionally governed, maintained and successfully delivered.Experience requirement:Candidate should have strong knowledge of Apparel industry (Wholesale order-to-cash, Omni, Retail) business model with process best practices, in technology, development best practices, integration best practices, network and data security best practicesCandidate must have proven experience implementing and managing concurrent projects in a complex, multi-brand, multi-platform and multi-region environment.Proven ability to manage complex cross-functional dependencies, RAID logs, critical path planning, executive risk escalation and integrated master schedules across multiple workstreams.Experienced in managing enterprise and global projects across SaaS, infrastructure, network, store systems, IT security, cloud migration and digital commerce, including PIM, DAM, ecommerce and omnichannel capabilitiesExperience managing Microsoft Dynamics 365 (D365), OMS, PIM, DAM, payment platforms, customer identity and related omnichannel commerce ecosystems; Shopify experience is a plusAbility to manage highly integrated retail environments involving ERP, ecommerce, POS, OMS, WMS, APIs, middleware and third-party SaaS platformsShould be comfortable with being hands on in support of implemented technology solutionsMust be familiar and able to define and build Integration and Process flow schemas (Visio or similar a plus)Proficient in MS Office products (Word, Excel, Power Point)Proficient in Project Management tools (i.e. Project, Smartsheet, Jira)Experience in managing budgets (Capital projects)Experience reporting portfolio status, financials, risks, decisions and forward-looking plans to senior management and executive Steering CommitteesExperience using AI-enabled project management and productivity tools to improve planning, documentation, status reporting, meeting management and risk identificationProject Management Certifications (i.e. PMP) a plus10+ years of PMO, program or project management experience leading complex enterprise-level global deployments, including ERP, OMS, digital commerce or M&A integration programs