Position Details
Program Manager Apply
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company that specializes in global climate technologies. It operates in the Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating, ventilation, and air conditioning (HVAC) systems, and commercial and residential building services, parts, support, and controls; energy services and building automation.
Position: Program Manager
Location: Davidson, NC, 28036
Duration: 6 Months
Job Type: Contract
Work Type: Remote
Job Description:
- The Change Management Lead will spearhead the organizational change management work for our move toward DevSecOps and Agile Product Teams. We're several years into our Agile journey and are now re-engineering and accelerating the way our teams work to deploy new technology and enhancements.
This Change Manager will:
- Spearhead the change management work for two tiger teams: the Service Delivery Team and Capabilities Build Team
- This work will involve leaders and teams across multiple lines of business and many corporate functions
- Focus on the people side of change, understanding the change impacts of new business processes, systems and technology
- Work across a highly matrixed team of business leaders and IT professionals to provide guidance, develop strategies, schedule tactics and implement action plans to ensure success
- Create and implement change management strategies and plans that maximize employee adoption and usage of the new team model
- Coach senior leaders and executives to help them fulfill the role of change sponsor
- Increase benefit realization, value creation, ROI and the achievement of program goals
Roles and Responsibilities
- Apply change management processes and tools to create a strategy to support adoption of the changes required by major IT initiatives
- Design, develop, write and deliver program-related communications to all stakeholders
- Identify key stakeholders, conduct impact analyses, and assess change readiness
- Support training efforts by helping refine the training strategy, gather document requirements and support the design and delivery of training programs
- Assess change management effectiveness as the program evolves
- Identify and manage anticipated resistance
- Consult and coach project teams and leaders
- Create actionable deliverables for the communications plan and training plan
- Support and engage senior leaders
- Coordinate efforts with other specialists within the company and on adjacent teams and roles
- Integrate change management activities into project plan
- Evaluate and ensure user readiness
- Help manage stakeholders
- Define and measure success metrics and monitor change progress
- Oversee the work of contract change managers supporting IT initiatives
- Help maintain toolkits and other change management resources
- Provide consulting services as requested by other corporate IT project teams
Skills and Qualifications
- Proven success as a change manager for large-scale IT initiatives within a large corporation
- A solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles, methodologies and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Strong team building and relationship building skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity for ownership and perseverance
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Change management certification or designation is a bonus
TekWissen Group is an equal opportunity employer supporting workforce diversity.
