• Work with Account Managers to develop industry-leading relationships with our Customer Contacts and Commercial and Manufacturing
• Oversee Projects Development planning and CPS timing initiatives to ensure completion and schedules are understood and met.
• Support line trial initiatives at our customers operations to better understand their requirements and Program expectations. Gather all pertinent information and report back into operations for documentation and ensure that internal control plans represent the customer’s needs and expectations.
• Ensure that the proper control plans, range boards, and customer expectations are fully documented.
• Ensure 100% On-Time Delivery to our Customers.
• Support Operations and Account Management in problem areas where Quality and Delivery issues exist.
• Onboard Projects during implementation into manufacturing to support Operations, Account Management, and Program Management.
• Program managers will verify the profitability of current programs in production by comparing them to BOMs or Quotations.
• Develop cost studies and priority lists for improvements of current programs in production.
• Develop SOP’s that can be applied across the various customers and programs that we currently supply.
• Must be able to capture and document observations and facilitate meetings across multiple levels of personnel for planning and improvements.