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Position: Program Manager
Location: Reston, VA #REMOTE
Duration: #C2H

Job Description:

• Manages end-to-end delivery of team and internal projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time.
• Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team.
• Education Level: Bachelor's Degree (Business Management or related field)
• 10 years' experience in a program operation roles with 3+ years in a program management capacity.
• Certified Project Management Professional (PMP)-PMI
  PgMP - Program Management Professional Upon Hire Pref
• Ability to recognize, analyze, and solve a variety of problems., Expert
• Proficient in Microsoft Office applications., Expert
• Proficient in project planning and life cycle development., Expert
• Excellent communication skills both written and verbal., Expert
• Ability to train and mentor others., Advanced

Additionla Skills required:

Interpersonal Skills | Organizational skills | Planning skills | problem solving skills | verbal communication skills | written communication skills | financial | implementation | project management

ESSENTIAL FUNCTIONS:
35% Coordinates with internal client and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.
20% Manages and updates Project Schedule, Issues/Action Items/Risks, Installation Checklist, and Shipping Register.
20% Identifies and articulates new customer needs to the technology team.
10% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion.
10% Ensures and drives deliverables to completion per the implementation schedule.
5% Conducts training for customers.

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